Network icons in status menu disappearing

Status changed to 'Confirmed' because the bug affects multiple users.

I have the same problem.

On a newly upgraded Ubuntu 18.04 with Gnome 3.28, the system menu on the right in the top panel is missing entries, if booted with an ethernet connection. If booted without ethernet (with or without wifi) all the entries are there.

Replicable: yes
How to: Boot (or restart Gnome by Alt-F2, r, Enter) with the ethernet cable connected - icons are missing (see screenshot 1).
Workaround: Boot (or restart Gnome by Alt-F2, r, Enter) with the ethernet cable disconnected - all the icons are there (see screenshot 2). Then connect the ethernet cable (see screenshot 3).

This workaround is, however, not a permanent solution...

Upstream bug:
https://gitlab.gnome.org/GNOME/gnome-shell/issues/140

I could hot-fix this problem by changing network configuration via nm-connection-editor. In my case the "Connection priority for auto-activation" was set to -999 for one Ethernet configuration. After changing it to 0 and reconnect, the icons re-appeared. So it is maybe an issue of malformed/weird configuration.

I changed it to 0 as well, fingers crossed.

Kind Regards,

Ahmad Amr

On Wed, Aug 22, 2018, 11:37 AM Lukas Haubaum <email address hidden>
wrote:

> I could hot-fix this problem by changing network configuration via nm-
> connection-editor. In my case the "Connection priority for auto-
> activation" was set to -999 for one Ethernet configuration. After
> changing it to 0 and reconnect, the icons re-appeared. So it is maybe an
> issue of malformed/weird configuration.
>
> --
> You received this bug notification because you are subscribed to a
> duplicate bug report (1785818).
> https://bugs.launchpad.net/bugs/1774957
>
> Title:
> Network icons in status menu disappearing
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1774957/+subscriptions
>

A couple of fixes are being worked on right now in the upstream bug:

https://gitlab.gnome.org/GNOME/gnome-shell/issues/140

The fix landed upstream in master, but it was _after_ tag 3.30.0. So the fix is either in gnome-shell version 3.32.0 or 3.30.1 ...?

Fix released in gnome-shell 3.30.1 (Ubuntu 18.10 onward).

the fix released in gnome-shell 3.30.1 only available for Ubuntu 18.10. is right?
if it possible to released patch for Ubuntu 18.04?

Yes, 18.04 has been nominated to receive the fix.

Same here! There are times my Wifi icon and the VPN icon when connecting to a VPN service are missing.
When extending the panel you can't use the switches to enable VPN configuration and the VPN is indicating to off although connencted.

it's the same in GNOME 3.30 (Ubuntu 18.10).

Sasa,

That doesn't sound right. I thought the fix for this bug was already in Ubuntu 18.10. Can you please check again what version of the 'gnome-shell' package you have installed and also attach a screenshot of what you see?

For what it's worth, since the update to 18.10 I have not seen the issue again on the two systems I have.

I have Ubuntu mate 18.04.2. I don't have gnome-shell installed.
There is this bug.

According to https://gitlab.gnome.org/GNOME/gnome-shell/issues/140 this is fixed in Gnome Shell 3.30.1 & 3.28.4. Any chance of getting 3.28.4 (or the fix) in 18.04 LTS desktop?

There is no 3.28.4 release yet: https://gitlab.gnome.org/GNOME/gnome-shell/tags

When will the fix be included in Ubuntu 18.04？this issue has been bothering me for a long time.
and another issue that the gnome-shell always crash every time wake up the screen.
the user experience couldn't be worse....

Found the fix is in gnome-shell_3.28.3+git20190124.orig.tar.xz, which means it is in bionic-proposed right now:

https://launchpad.net/ubuntu/+source/gnome-shell/3.28.3+git20190124-0ubuntu18.04.1

And you can download the .deb files containing the fix for Ubuntu 18.04 amd64 here:

https://launchpad.net/ubuntu/+source/gnome-shell/3.28.3+git20190124-0ubuntu18.04.1/+build/16422548

javen,

If you experience crashes then please log new bugs for those.

Daniel, how do I know which of the three deb-files

gnome-shell-common_3.28.3+git20190124-0ubuntu18.04.1_all.deb (179.2 KiB)
gnome-shell-dbgsym_3.28.3+git20190124-0ubuntu18.04.1_amd64.ddeb (1.1 MiB)
gnome-shell_3.28.3+git20190124-0ubuntu18.04.1_amd64.deb (650.2 KiB)

from that page I should install?

I tried to install the first one and it completely messed up my log in procedure with the error "failed to start session" showing up at log in. I spent half a day fixing that.

You can safely install all three, but you only need two: *.deb

You don't need *.ddeb

I am still experiencing the issue on ubuntu 18.04.4 :

dpkg -s gnome-shell
Package: gnome-shell
Status: install ok installed
Priority: optional
Section: universe/gnome
Installed-Size: 7350
Maintainer: Ubuntu Developers <email address hidden>
Architecture: amd64
Version: 3.28.3-0ubuntu0.18.04.4
Provides: notification-daemon, polkit-1-auth-agent
Depends: libatk-bridge2.0-0 (>= 2.5.3), libatk1.0-0 (>= 1.12.4), libc6 (>= 2.14), libcairo2 (>= 1.14.0), libcanberra-gtk3-0 (>= 0.25), libcanberra0 (>= 0.2), libcroco3 (>= 0.6.2), libecal-1.2-19 (>= 3.17), libedataserver-1.2-23 (>= 3.17.2), libgcr-base-3-1 (>= 3.8.0), libgdk-pixbuf2.0-0 (>= 2.22.0), libgirepository-1.0-1 (>= 1.35.9), libgjs0-libmozjs-52-0, libgjs0g (>= 1.52.1), libglib2.0-0 (>= 2.53.0), libgstreamer1.0-0 (>= 1.4.0), libgtk-3-0 (>= 3.21.6), libical3 (>= 3.0.0), libjson-glib-1.0-0 (>= 0.13.2), libmutter-2-0 (>= 3.28.3), libnm0 (>= 1.0.0), libpango-1.0-0 (>= 1.14.0), libpangocairo-1.0-0 (>= 1.14.0), libpolkit-agent-1-0 (>= 0.99), libpolkit-gobject-1-0 (>= 0.94), libpulse-mainloop-glib0 (>= 0.99.1), libpulse0 (>= 0.99.1), libsecret-1-0 (>= 0.7), libstartup-notification0 (>= 0.11), libsystemd0, libx11-6, libxfixes3, evolution-data-server (>= 3.17.2), gir1.2-accountsservice-1.0, gir1.2-atspi-2.0 (>= 2.9.91), gir1.2-freedesktop, gir1.2-gdesktopenums-3.0 (>= 3.12), gir1.2-geoclue-2.0, gir1.2-gcr-3 (>= 3.7.5), gir1.2-gdm-1.0 (>= 3.18.2), gir1.2-glib-2.0 (>= 1.45.3), gir1.2-gnomebluetooth-1.0 (>= 3.12.0), gir1.2-gnomedesktop-3.0 (>= 3.12.0), gir1.2-gtk-3.0 (>= 3.16), gir1.2-gweather-3.0, gir1.2-ibus-1.0 (>= 1.5.2), gir1.2-mutter-2 (>= 3.27.91), gir1.2-nm-1.0, gir1.2-nma-1.0, gir1.2-pango-1.0, gir1.2-polkit-1.0, gir1.2-rsvg-2.0, gir1.2-soup-2.4 (>= 2.40.1), gir1.2-upowerglib-1.0 (>= 0.99), gjs (>= 1.47.90), gnome-settings-daemon (>= 3.16.0), gnome-shell-common (= 3.28.3-0ubuntu0.18.04.4), ubuntu-wallpapers, gsettings-desktop-schemas (>= 3.21.3), mutter (>= 3.27.91), python3, libglib2.0-bin (>= 2.53.0)
Recommends: xserver-xorg-legacy, bolt (>= 0.2), gkbd-capplet, gnome-control-center, gnome-user-guide, iio-sensor-proxy, unzip, ubuntu-session | gnome-session
Suggests: gir1.2-telepathyglib-0.12, gir1.2-telepathylogger-0.2 (>= 0.8.0), chrome-gnome-shell, gdm3 (>= 3.10.0.1-3~), gnome-themes-standard-data, switcheroo-control
Breaks: gdm3 (<< 3.19.92), gnome-session (<< 3.19)
Conflicts: gnome-screensaver (<< 3.6)
Description: graphical shell for the GNOME desktop
 The GNOME Shell provides core interface functions like switching
 windows, launching applications or see your notifications. It takes
 advantage of the capabilities of modern graphics hardware and
 introduces innovative user interface concepts to provide a
 delightful and easy to use experience. GNOME Shell is the defining
 technology of the GNOME 3 user experience.
Homepage: https://wiki.gnome.org/Projects/GnomeShell
Original-Maintainer: Debian GNOME Maintainers <email address hidden>

p.s.: restarting gnome-shell (with SIGQUIT) works as a temporary patch.

Marco,

You are missing the fix for this bug. See comment #23.

Hi Daniel,

will install the patch later today and let you know.

Thanks for pointing me to a possible solution (I completely missed it).

Looking good on 18.04.1 LTS Desktop. I have installed the patch from comment #23 and the network icon now appears consistently on both the status bar and the status menu.

Following up on #30 and #29 I can confirm that ubuntu 18.04.2 is working fine with the patch from comment #23

Thanks a lot for the support !

Hi

gnome-shell crash when lock the screen, I don't known if it cause by new gnome-shell(3.28.3+git20190124-0ubuntu18.04.1), Please confirm.

the syslog attached, lock screen at 'Mar 19 09:37:55'

==========
dpkg -l |grep gnome-shell

ii chrome-gnome-shell 10-1 all GNOME Shell extensions integration for web browsers
ii gnome-shell 3.28.3+git20190124-0ubuntu18.04.1 amd64 graphical shell for the GNOME desktop
ii gnome-shell-common 3.28.3+git20190124-0ubuntu18.04.1 all common files for the GNOME graphical shell
ii gnome-shell-extension-appindicator 18.04.1 all App indicators for GNOME Shell
ii gnome-shell-extension-ubuntu-dock 0.9.1ubuntu18.04.3 all Ubuntu Dock for GNOME Shell

javen,

Please follow these instructions:

https://wiki.ubuntu.com/Bugs/Responses#Missing_a_crash_report_or_having_a_.crash_attachment

and ideally continue any discussion about crashes in a new bug.

Ubuntu 18.04.2 Gnome
had the problem described above, followed #23 and now my Xserver doesn't work anymore. I am stuck at a terminal.