[nvidia] GTK help window is blank

Bug #2039589 reported by Robert Polak
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
yelp (Ubuntu)
New
Undecided
Unassigned

Bug Description

Nvidia driver error 470: UFW main window not displayed properly and Help not displayed. The issue affects Ubuntu 22.04.3 LTS, Ubuntu 23.10 and Linux Mint.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: xorg 1:7.7+23ubuntu2
ProcVersionSignature: Ubuntu 6.2.0-34.34~22.04.1-generic 6.2.16
Uname: Linux 6.2.0-34-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.capabilities.gpu0: Error: path was not a regular file.
.proc.driver.nvidia.capabilities.mig: Error: path was not a regular file.
.proc.driver.nvidia.gpus.0000.01.00.0: Error: path was not a regular file.
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86_64 Kernel Module 470.199.02 Thu May 11 11:46:56 UTC 2023
 GCC version:
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
BootLog: Error: [Errno 13] Brak dostępu: '/var/log/boot.log'
CasperMD5CheckResult: pass
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Tue Oct 17 18:13:32 2023
DistUpgraded: Fresh install
DistroCodename: jammy
DistroVariant: ubuntu
GraphicsCard:
 NVIDIA Corporation GK107 [GeForce GTX 650] [10de:0fc6] (rev a1) (prog-if 00 [VGA controller])
   Subsystem: CardExpert Technology GK107 [GeForce GTX 650] [10b0:0fc6]
InstallationDate: Installed on 2023-10-16 (1 days ago)
InstallationMedia: Ubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64 (20230807.2)
MachineType: Gigabyte Technology Co., Ltd. To be filled by O.E.M.
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=pl_PL.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-34-generic root=UUID=7faab2db-29fa-4024-ae67-d6f019c15904 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/25/2014
dmi.bios.release: 4.6
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 10b
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: H61M-S1
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr10b:bd02/25/2014:br4.6:svnGigabyteTechnologyCo.,Ltd.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnH61M-S1:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:skuTobefilledbyO.E.M.:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: To be filled by O.E.M.
dmi.product.sku: To be filled by O.E.M.
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.113-2~ubuntu0.22.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 23.0.4-0ubuntu1~22.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.4-2ubuntu1.7~22.04.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-2ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1

Revision history for this message
Robert Polak (omkar1087) wrote :
Revision history for this message
Alex Murray (alexmurray) wrote : Bug is not a security issue

Thanks for taking the time to report this bug and helping to make Ubuntu better. We appreciate the difficulties you are facing, but this appears to be a "regular" (non-security) bug. I have unmarked it as a security issue since this bug does not show evidence of allowing attackers to cross privilege boundaries nor directly cause loss of data/privacy. Please feel free to report any other bugs you may find.

information type: Private Security → Public
Revision history for this message
Daniel van Vugt (vanvugt) wrote : Re: Nwidia driver Ubuntu bug

Thanks for the bug report. Can you explain in more detail where and when you see the error?

affects: xorg (Ubuntu) → ubuntu
Changed in ubuntu:
status: New → Incomplete
summary: - Nwidia driver Ubuntu bug
+ Nvidia driver Ubuntu bug
affects: ubuntu → nvidia-graphics-drivers-470 (Ubuntu)
Revision history for this message
Robert Polak (omkar1087) wrote : Re: [Bug 2039589] Re: Nwidia driver Ubuntu bug

The content of the "Help" application is not displayed. The main
"Firewall Configuration" (UFW) panel is not fully displayed. Screenshots
are attached. Regards :)

W dniu 18.10.2023 o 10:17, Daniel van Vugt pisze:
> Thanks for the bug report. Can you explain in more detail where and
> when you see the error? ** Package changed: xorg (Ubuntu) => ubuntu **
> Changed in: ubuntu Status: New => Incomplete ** Summary changed: -
> Nwidia driver Ubuntu bug + Nvidia driver Ubuntu bug ** Package
> changed: ubuntu => nvidia-graphics-drivers-470 (Ubuntu)

Revision history for this message
Daniel van Vugt (vanvugt) wrote (last edit ):

This might be related to bug 2023322. Certainly the same issue in bug 2037633 was marked as a duplicate of that.

summary: - Nvidia driver Ubuntu bug
+ [nvidia] GTK help window is blank
affects: nvidia-graphics-drivers-470 (Ubuntu) → yelp (Ubuntu)
Changed in yelp (Ubuntu):
status: Incomplete → New
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