Ubuntu
xsane package

20.04 Xsane crashes on Canon MG3650s at end of scan

Bug #1876439 reported by bwallum on 2020-05-02

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	xsane (Ubuntu)	New	Undecided	Unassigned

Bug Description

No problems on 19.10
Upon upgrade to 20.04:-

Two drivers offered (obsolete??), one for colour which does not bring up Xsane, the other escl greyscale which crashes at end of scan.

In 19.10 only the colour/greyscale driver was used and did not need selection.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xsane 0.999-8ubuntu2
ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30
Uname: Linux 5.4.0-28-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sat May 2 11:28:43 2020
InstallationDate: Installed on 2015-05-18 (1810 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
SourcePackage: xsane
UpgradeStatus: Upgraded to focal on 2020-04-30 (1 days ago)

Tags:

Revision history for this message

bwallum (rbw2) wrote on 2020-05-02:

Xsane driver selection window Edit (25.4 KiB, image/png)
Dependencies.txt Edit (9.1 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.2 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (115 bytes, text/plain; charset="utf-8")

Revision history for this message

bwallum (rbw2) wrote on 2020-05-03:

Error now changed following update;-

lsusb reports

Bus 002 Device 002: ID 04a9:178a Canon, Inc. PIXMA MG3600 Series

Now get Error message "Failed to open device 'pixma:04A9178A':Device busy'

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