Bug #1541762 “16.04 Xsane 0.999 bug” : Bugs : xsane package : Ubuntu

Revision history for this message

csola48 (mail-csordaslaszlo) wrote on 2016-02-04:

#1

Kijelölés_551.png Edit (61.6 KiB, image/png)

Brian Murray (brian-murray) on 2016-02-08

affects:

ubuntu-release-upgrader (Ubuntu) → xsane (Ubuntu)

Revision history for this message

penalvch (penalvch) wrote on 2016-09-04:

#2

csola48, thank you for reporting this and helping make Ubuntu better.

To see if this is already resolved, could you please test http://cdimage.ubuntu.com/daily-live/current/ and advise to the results?

Changed in xsane (Ubuntu):
importance:	Undecided → Low
status:	New → Incomplete

Revision history for this message

csola48 (mail-csordaslaszlo) wrote on 2016-09-06:

#4

Yakkety Yak Live CD => 0.999-3ubuntu2 => no change, result wrong :(
Ps.: my scanner type CanoScan LIDE 60

Revision history for this message

penalvch (penalvch) wrote on 2016-09-07:

#5

csola48, to clarify, does the program Simple Scan allow you to perform the scan?

tags:	added: xenial yakkety removed: 0.999 16.04 lts xsane
tags:	added: wily
description:	updated

Revision history for this message

csola48 (mail-csordaslaszlo) wrote on 2016-09-07:

#6

1) Yakkety Live session only Simple Scan
2) Xenius system Xsane or Simple Scan
The mistake what I signaled in February

Revision history for this message

csola48 (mail-csordaslaszlo) wrote on 2016-09-07:

#7

Kijelölés_552.png Edit (60.0 KiB, image/png)

Ps.:
"Simple Scan allow you to perform the scan?" - yes

Revision history for this message

penalvch (penalvch) wrote on 2016-09-08:

#8

csola48, please execute the following command only once, as it will automatically gather debugging information, in a terminal:
apport-collect 1541762

description:

updated

Revision history for this message

csola48 (mail-csordaslaszlo) wrote on 2016-09-08:

#9

Christopher...
Please step by step...
I did not do one like this yet and i don't know what it is necessary to select

The answer in a terminal:
---
The authorization page:
(https://launchpad.net/+authorize-token?oauth_token=......&allow_permission=DESKTOP_INTEGRATION)
should be opening in your browser. Use your browser to authorize
this program to access Launchpad on your behalf.
Waiting to hear from Launchpad about your decision...
Unexpected response from Launchpad:
HTTP Error 502: Bad Gateway
Response headers:
---
-content-encoding: gzip
accept-ranges: bytes
content-length: 1738
content-type: text/html
date: Thu, 08 Sep 2016 07:30:05 GMT
etag: "6ca"
last-modified: Wed, 19 Nov 2014 16:06:07 GMT
server: Apache
status: 502
vary: Accept-Encoding
---
Response body:
---
<!DOCTYPE html>
<html
  xmlns="http://www.w3.org/1999/xhtml"
  xml:lang="en"
  lang="en"
>
<head>
  <title>Launchpad is temporarily unavailable</title>
  <link
    type="text/css" rel="stylesheet" media="screen, print"
    href="https://launchpad.net/+icing/basic-error.css" />
</head>
<body>
  <div class="page-center-wrap">
    <div class="page-center">
      <div class="page-center-content">
        <div id="header">
          <div class="graphic">
            :(
          </div>
          <div class="content">
            <h1>Uh oh!</h1>
            <h2>Something has gone wrong. We're sorry!</h2>
            <p>
              If we are in the middle of an update, Launchpad will be
              back in a couple of minutes. Otherwise, we are working to
              fix the unexpected problems. Check
              <a href="https://twitter.com/launchpadstatus">@launchpadstatus</a>
              on Twitter for updates.
            </p>
            <p>
              If the problem persists, let us know in
              <a href="irc://chat.freenode.net/#launchpad"
              >the #launchpad IRC channel on freenode</a>.
            </p>
            <p class="sub">
              Technically, the load balancer took too long to connect to
              an application server.
            </p>
            <p><a href="javascript:window.location.reload()">Reload</a>
              this page or try again in a few minutes</p>
          </div>
        </div>
        <div id="footer">
          <a href="https://launchpad.net/">
            <img src="https://launchpad.net/@@/launchpad-logo-and-name-hierarchy.png"
            alt="Launchpad" />
          </a>
        </div>
      </div>
    </div>
  </div>
</body>
</html>

---

Christopher...
Please step by step... 
I did not do one like this yet and i don't know what it is necessary to select

The answer in a terminal:
---
The authorization page:
 (https://launchpad.net/+authorize-token?oauth_token=......&allow_permission=DESKTOP_INTEGRATION)
should be opening in your browser. Use your browser to authorize
this program to access Launchpad on your behalf.
Waiting to hear from Launchpad about your decision...
Unexpected response from Launchpad:
HTTP Error 502: Bad Gateway
Response headers:
---
-content-encoding: gzip
accept-ranges: bytes
content-length: 1738
content-type: text/html
date: Thu, 08 Sep 2016 07:30:05 GMT
etag: "6ca"
last-modified: Wed, 19 Nov 2014 16:06:07 GMT
server: Apache
status: 502
vary: Accept-Encoding
---
Response body:
---
<!DOCTYPE html>
<html
  xmlns="http://www.w3.org/1999/xhtml"
  xml:lang="en"
  lang="en"
>
<head>
  <title>Launchpad is temporarily unavailable</title>
  <link
    type="text/css" rel="stylesheet" media="screen, print"
    href="https://launchpad.net/+icing/basic-error.css" />
</head>
<body>
  <div class="page-center-wrap">
    <div class="page-center">
      <div class="page-center-content">
        <div id="header">
          <div class="graphic">
            :(
          </div>
          <div class="content">
            <h1>Uh oh!</h1>
            <h2>Something has gone wrong. We're sorry!</h2>
            <p>
              If we are in the middle of an update, Launchpad will be
              back in a couple of minutes.  Otherwise, we are working to
              fix the unexpected problems. Check
              <a href="https://twitter.com/launchpadstatus">@launchpadstatus</a>
              on Twitter for updates.
            </p>
            <p>
              If the problem persists, let us know in
              <a href="irc://chat.freenode.net/#launchpad"
              >the #launchpad IRC channel on freenode</a>.
            </p>
            <p class="sub">
              Technically, the load balancer took too long to connect to
              an application server.
            </p>
            <p><a href="javascript:window.location.reload()">Reload</a>
              this page or try again in a few minutes</p>
          </div>
        </div>
        <div id="footer">
          <a href="https://launchpad.net/">
            <img src="https://launchpad.net/@@/launchpad-logo-and-name-hierarchy.png"
            alt="Launchpad" />
          </a>
        </div>
      </div>
    </div>
  </div>
</body>
</html>

---

Revision history for this message

csola48 (mail-csordaslaszlo) wrote on 2016-09-08:

#10

Ubuntu 16.04.1 + CanoScan Lide 220 scanner:

1) Sane-find-scanner works scanimage and frontend do not. XSane freezes
2) Simple Scan not works
3) gscan2pdf not works

Scanner tried: not breakdown,
With an other OP system Other -not Linux- works :(

Revision history for this message

penalvch (penalvch) wrote on 2016-09-08:

#11

csola48, to keep this relevant to upstream, please ensure you are testing the latest release of Ubuntu (16.10) when posting further test results.

Could you please advise?

Revision history for this message

csola48 (mail-csordaslaszlo) wrote on 2016-09-09:

#13

Képmentés_001.png Edit (31.2 KiB, image/png)

Download full text (3.4 KiB)

Upgrade from Launchpad repository rolfbensch/sane-git:
- sane-backends 1.0.26-git20160803-xenial0 Rolf Bensch (2016-08-03)

My scanner moved, but prepares a picture like this...
When he is going throughout there is left over is left over and only the terminal: scanimage -T returns back on orders into a starting situation (?!)

scanimage -V
scanimage (sane-backends) 1.0.26git; backend version 1.0.26

After scanning:
scanimage -L
No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).

At the time:
sane-find-scanner

  # sane-find-scanner will now attempt to detect your scanner. If the
  # result is different from what you expected, first make sure your
  # scanner is powered up and properly connected to your computer.

# No SCSI scanners found. If you expected something different, make sure that
# you have loaded a kernel SCSI driver for your SCSI adapter.

could not open USB device 0x8087/0x0024 at 002:002: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0002 at 002:001: Access denied (insufficient permissions)
could not open USB device 0x04a9/0x1073 at 001:006: Access denied (insufficient permissions)
found USB scanner (vendor=0x04a9 [Canon], product=0x190f [CanoScan]) at libusb:001:008
could not open USB device 0x093a/0x2510 at 001:004: Access denied (insufficient permissions)
could not open USB device 0x046d/0x089d at 001:003: Access denied (insufficient permissions)
could not open USB device 0x8087/0x0024 at 001:002: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0002 at 001:001: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0003 at 004:001: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0002 at 003:001: Access denied (insufficient permissions)
# Your USB scanner was (probably) detected. It may or may not be supported by
# SANE. Try scanimage -L and read the backend's manpage.

# Not checking for parallel port scanners.

# Most Scanners connected to the parallel port or other proprietary ports
# can't be detected by this program.

  # You may want to run this program as root to find all devices. Once you
  # found the scanner devices, be sure to adjust access permissions as
  # necessary.

After scanimage -T:
scanimage: scanning image of size 636x878 pixels at 8 bits/pixel
scanimage: acquiring gray frame, 8 bits/sample
scanimage: reading one scanline, 636 bytes... PASS
scanimage: reading one byte... PASS
scanimage: stepped read, 2 bytes... PASS
scanimage: stepped read, 4 bytes... PASS
scanimage: stepped read, 8 bytes... PASS
scanimage: stepped read, 16 bytes... PASS
scanimage: stepped read, 32 bytes... PASS
scanimage: stepped read, 64 bytes... PASS
scanimage: stepped read, 128 bytes... PASS
scanimage: stepped read, 256 bytes... PASS
scanimage: stepped read, 512 bytes... PASS
scanimage: stepped read, 1024 bytes... PASS
scanimage: stepped read, 1023 bytes... PASS
scanimage: stepped read, 511 ...

Upgrade from Launchpad repository rolfbensch/sane-git:
 - sane-backends 	1.0.26-git20160803-xenial0 	Rolf Bensch (2016-08-03)

My scanner moved, but prepares a picture like this...
When he is going throughout there is left over is left over and only the terminal: scanimage -T returns back on orders into a starting situation (?!)

scanimage -V
scanimage (sane-backends) 1.0.26git; backend version 1.0.26

After scanning:
scanimage -L
No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).

At the time:
sane-find-scanner

# sane-find-scanner will now attempt to detect your scanner. If the
  # result is different from what you expected, first make sure your
  # scanner is powered up and properly connected to your computer.

# No SCSI scanners found. If you expected something different, make sure that
  # you have loaded a kernel SCSI driver for your SCSI adapter.

could not open USB device 0x8087/0x0024 at 002:002: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0002 at 002:001: Access denied (insufficient permissions)
could not open USB device 0x04a9/0x1073 at 001:006: Access denied (insufficient permissions)
found USB scanner (vendor=0x04a9 [Canon], product=0x190f [CanoScan]) at libusb:001:008
could not open USB device 0x093a/0x2510 at 001:004: Access denied (insufficient permissions)
could not open USB device 0x046d/0x089d at 001:003: Access denied (insufficient permissions)
could not open USB device 0x8087/0x0024 at 001:002: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0002 at 001:001: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0003 at 004:001: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0002 at 003:001: Access denied (insufficient permissions)
  # Your USB scanner was (probably) detected. It may or may not be supported by
  # SANE. Try scanimage -L and read the backend's manpage.

# Not checking for parallel port scanners.

# Most Scanners connected to the parallel port or other proprietary ports
  # can't be detected by this program.

# You may want to run this program as root to find all devices. Once you
  # found the scanner devices, be sure to adjust access permissions as
  # necessary.

After scanimage -T:
scanimage: scanning image of size 636x878 pixels at 8 bits/pixel
scanimage: acquiring gray frame, 8 bits/sample
scanimage: reading one scanline, 636 bytes...	PASS
scanimage: reading one byte...		PASS
scanimage: stepped read, 2 bytes... 	PASS
scanimage: stepped read, 4 bytes... 	PASS
scanimage: stepped read, 8 bytes... 	PASS
scanimage: stepped read, 16 bytes... 	PASS
scanimage: stepped read, 32 bytes... 	PASS
scanimage: stepped read, 64 bytes... 	PASS
scanimage: stepped read, 128 bytes... 	PASS
scanimage: stepped read, 256 bytes... 	PASS
scanimage: stepped read, 512 bytes... 	PASS
scanimage: stepped read, 1024 bytes... 	PASS
scanimage: stepped read, 1023 bytes... 	PASS
scanimage: stepped read, 511 bytes... 	PASS
scanimage: stepped read, 255 bytes... 	PASS
scanimage: stepped read, 127 bytes... 	PASS
scanimage: stepped read, 63 bytes... 	PASS
scanimage: stepped read, 31 bytes... 	PASS
scanimage: stepped read, 15 bytes... 	PASS
scanimage: stepped read, 7 bytes... 	PASS
scanimage: stepped read, 3 bytes... 	PASS

Revision history for this message

penalvch (penalvch) wrote on 2016-09-09:

#14

csola48, while booted into http://cdimage.ubuntu.com/daily-live/current/ , please execute the following command only once, as it will automatically gather debugging information, in a terminal:
apport-collect 1541762

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

Revision history for this message

csola48 (mail-csordaslaszlo) wrote on 2016-09-10:

#16

scanimage-L.txt Edit (31.5 KiB, text/plain)

Debug information

penalvch (penalvch) on 2016-09-11

tags:

added: needs-apport-collect

Revision history for this message

csola48 (mail-csordaslaszlo) wrote on 2016-09-11:

#17

Additional data and debug information:

Revision history for this message

penalvch (penalvch) wrote on 2016-09-11:

#18

csola48, please do no compress/tar files and attach them.

Revision history for this message

csola48 (mail-csordaslaszlo) wrote on 2016-09-11:

#19

Data_20160911.txt Edit (240 bytes, text/plain)

My system

Revision history for this message

csola48 (mail-csordaslaszlo) wrote on 2016-09-11:

#20

Genesys_debug.txt Edit (1.3 KiB, text/plain)

Genesys_debug

Revision history for this message

csola48 (mail-csordaslaszlo) wrote on 2016-09-11:

#21

Genesys_GL124_debug.txt Edit (1.3 KiB, text/plain)

Genesys GL124 debug

Revision history for this message

csola48 (mail-csordaslaszlo) wrote on 2016-09-11:

#22

Genesys-low_debug.txt Edit (1.3 KiB, text/plain)

Genesys-low debug

Revision history for this message

csola48 (mail-csordaslaszlo) wrote on 2016-09-11:

#23

2016-09-11 17:10 keltezéssel, Christopher M. Penalver írta:
> csola48, please do no compress/tar files and attach them.
>
Sorry...

Revision history for this message

csola48 (mail-csordaslaszlo) wrote on 2016-09-13:

#24

Lide220_lsusb_test.txt Edit (2.7 KiB, text/plain)

Lide220 lsusb test

Revision history for this message

Launchpad Janitor (janitor) wrote on 2016-11-13:

#25

[Expired for xsane (Ubuntu) because there has been no activity for 60 days.]

Changed in xsane (Ubuntu):
status:	Incomplete → Expired

Revision history for this message

csola48 (mail-csordaslaszlo) wrote on 2016-11-13:

#26

debug_161024.log Edit (31.5 KiB, text/plain)

My system:
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=16.04
DISTRIB_CODENAME=xenial
DISTRIB_DESCRIPTION="Ubuntu 16.04.1 LTS
version: Ubuntu 4.4.0-45.66-generic 4.4.21
sane 1.0.14-1
sane-utils, libsane-common, libsane 1.0.26-git20160712-xenial0
xsane, xsane common 0.999-3ubuntu1
simple-scan 3.20.0-0ubuntu1

scanimage -L >debug_scanimage_L.log
[sanei_debug] Setting debug level of genesys to 255.
[genesys] SANE Genesys backend version 1.0 build 2511 from sane-backends 1.0.26git
[genesys] SANE Genesys backend built with libusb-1.0
[genesys] sane_init: authorize != null
[genesys] sane_init: little endian machine
[genesys] probe_genesys_devices start
[genesys] attach: start: devp != NULL, may_wait = 0
[genesys] attach: trying to open device `libusb:001:005'
[genesys] attach: device `libusb:001:005' successfully opened
[genesys] attach: found Canon flatbed scanner LiDE 220 at libusb:001:005
[genesys] attach completed
[genesys] probe_genesys_devices: 1 devices currently attached
[genesys] probe_genesys_devices completed
[genesys] sane_genesys_init completed
[genesys] sane_get_devices: start: local_only = false
[genesys] probe_genesys_devices start
[genesys] attach: start: devp != NULL, may_wait = 0
[genesys] attach: device `libusb:001:005' was already in device list
[genesys] probe_genesys_devices: 1 devices currently attached
[genesys] probe_genesys_devices completed
[genesys] check_present: libusb:001:005 detected.
[genesys] sane_genesys_get_devices completed
[genesys] sane_genesys_exit start
[genesys] sane_genesys_exit completed

Revision history for this message

csola48 (mail-csordaslaszlo) wrote on 2016-11-13:

#27

+
The scanner indicates input/output error... Not working...
The scanner stays on the sheet's bottom and is frozen off...

penalvch (penalvch) on 2016-12-17

Changed in xsane (Ubuntu):
status:	Expired → New

Ubuntu
xsane package

16.04 Xsane 0.999 bug

Bug Description

Other bug subscribers

Bug attachments

Remote bug watches

Ubuntuxsane package

16.04 Xsane 0.999 bug

Bug Description

Other bug subscribers

Bug attachments

Remote bug watches

Ubuntu
xsane package