Battery not recognized on HP Pavilion Detachable X2 10-N123NF
| Affects | Status | Importance | Assigned to | Milestone | |
|---|---|---|---|---|---|
| upower (Ubuntu) |
Confirmed
|
Medium
|
Unassigned | ||
Bug Description
After a clean install of xenial on HP Pavilion Detachable X2 10-N123NF, the battery is not "seen" at all.
It doesn't appear in Ubuntu's "energy" tab.
# acpi
No support for device type: power_supply
However...:
# lshw -class power
USB
*-battery
description: Lithium Ion Battery
product: O02033X
vendor: 333-42-D7
physical id: 1
version: 02/07/2026
serial: 01794 02/07/2026
slot: Primary
capacity: 33060mWh
*-power UNCLAIMED
description: OEM Define 1
product: OEM Define 5
vendor: OEM Define 2
physical id: 2
version: OEM Define 6
serial: OEM Define 3
capacity: 42mWh
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: acpi-support 0.142
ProcVersionSign
Uname: Linux 4.4.0-31-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
CurrentDesktop: Unity
Date: Mon Jul 25 10:55:19 2016
EcryptfsInUse: Yes
InstallationDate: Installed on 2016-07-22 (3 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
SourcePackage: acpi-support
UpgradeStatus: No upgrade log present (probably fresh install)
| Swâmi Petaramesh (swami-petaramesh) wrote | #1 |
| Steve Langasek (vorlon) wrote | #2 |
| affects: | acpi-support (Ubuntu) → upower (Ubuntu) |
| Launchpad Janitor (janitor) wrote | #3 |
| Changed in upower (Ubuntu): | |
| status: | New → Confirmed |
| Changed in upower (Ubuntu): | |
| importance: | Undecided → Medium |
Nothing to do with acpi-support. Reassigning to upower, which is at least closer to the right place.