update-manager crashed with apt_pkg.Error in open(): W:Unable to read /var/lib/ubuntu-advantage/apt-esm/etc/apt/sources.list.d/ - DirectoryExists (2: No such file or directory), W:Unable to read /var/lib/ubuntu-advantage/apt-esm/etc/apt/sources.list - RealFileExists (2: No such file or directory), W:Unable to read /var/lib/ubuntu-advantage/apt-esm/etc/apt/preferences.d/ - DirectoryExists (2: No such file or directory), E:The package ruby-xmlrpc needs to be reinstalled, but I can't find an archive for it.

Bug #2008902 reported by Tristian Byrne
18
This bug affects 3 people
Affects Status Importance Assigned to Milestone
update-manager (Ubuntu)
Confirmed
Medium
Unassigned

Bug Description

believe it was just to many programs trying to install at the same time

ProblemType: Crash
DistroRelease: Ubuntu 23.04
Package: update-manager 1:23.04.1
ProcVersionSignature: Ubuntu 5.19.0-21.21-generic 5.19.7
Uname: Linux 5.19.0-21-generic x86_64
ApportVersion: 2.26.0-0ubuntu2
Aptdaemon:

Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Wed Mar 1 13:48:38 2023
ExecutablePath: /usr/bin/update-manager
GsettingsChanges:
 b'com.ubuntu.update-manager' b'first-run' b'false'
 b'com.ubuntu.update-manager' b'launch-count' b'1'
 b'com.ubuntu.update-manager' b'launch-time' b'int64 1677678017'
 b'com.ubuntu.update-manager' b'show-details' b'true'
 b'com.ubuntu.update-manager' b'window-width' b'593'
InstallationDate: Installed on 2023-03-01 (0 days ago)
InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Alpha amd64 (20230301)
InterpreterPath: /usr/bin/python3.11
JournalErrors: -- No entries --
PackageArchitecture: all
ProcCmdline: /usr/bin/python3 /usr/bin/update-manager --no-update --no-focus-on-map
ProcEnviron:
 LANG=en_US.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 XDG_RUNTIME_DIR=<set>
Python3Details: /usr/bin/python3.11, Python 3.11.1, python3-minimal, 3.11.1-3
PythonArgs: ['/usr/bin/update-manager', '--no-update', '--no-focus-on-map']
PythonDetails: N/A
SourcePackage: update-manager
Title: update-manager crashed with apt_pkg.Error in open(): W:Unable to read /var/lib/ubuntu-advantage/apt-esm/etc/apt/sources.list.d/ - DirectoryExists (2: No such file or directory), W:Unable to read /var/lib/ubuntu-advantage/apt-esm/etc/apt/sources.list - RealFileExists (2: No such file or directory), W:Unable to read /var/lib/ubuntu-advantage/apt-esm/etc/apt/preferences.d/ - DirectoryExists (2: No such file or directory), E:The package ruby-xmlrpc needs to be reinstalled, but I can't find an archive for it.
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sudo users

Revision history for this message
Tristian Byrne (tresemme) wrote :
tags: removed: need-duplicate-check
Changed in update-manager (Ubuntu):
importance: Undecided → Medium
Steve Beattie (sbeattie)
information type: Private → Public
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in update-manager (Ubuntu):
status: New → Confirmed
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