Ubuntu
unity package

Window controls became invisible

Bug #1383060 reported by Vadim Peretokin
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Unity
Confirmed
Undecided
Marco Trevisan (Treviño)
unity (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

The window controls suddenly became invisible. They still acted as they should.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: unity 7.2.2+14.04.20140714-0ubuntu1.1
ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7
Uname: Linux 3.13.0-37-generic x86_64
.tmp.unity.support.test.0:

ApportVersion: 2.14.1-0ubuntu3.5
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Mon Oct 20 09:49:16 2014
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
GraphicsCard:
 Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 0b) (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company Device [103c:198f]
 Advanced Micro Devices, Inc. [AMD/ATI] Mars [Radeon HD 8730M] [1002:6601] (rev ff) (prog-if ff)
InstallationDate: Installed on 2014-06-26 (115 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Hewlett-Packard HP ZBook 14
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-37-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
SourcePackage: unity
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/29/2014
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: L71 Ver. 01.11
dmi.board.name: 198F
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 15.54
dmi.chassis.asset.tag: CNU424B3ZZ
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvrL71Ver.01.11:bd04/29/2014:svnHewlett-Packard:pnHPZBook14:pvrA3009DD10303:rvnHewlett-Packard:rn198F:rvrKBCVersion15.54:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP ZBook 14
dmi.product.version: A3009DD10303
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.54-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.2.2-0intel1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.2.2-0intel1
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.911-0intel1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Thu Oct 16 07:30:35 2014
xserver.configfile: /etc/X11/xorg.conf
xserver.errors: Screen 1 deleted because of no matching config section.
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.15.1-0ubuntu2.1
xserver.video_driver: fglrx

Revision history for this message
Vadim Peretokin (vperetokin) wrote :
Revision history for this message
Vadim Peretokin (vperetokin) wrote :

This happened again.

Andrea Azzarone (azzar1)
Changed in unity:
assignee: nobody → Marco Trevisan (Treviño) (3v1n0)
status: New → Confirmed
Changed in unity (Ubuntu):
status: New → Confirmed
Revision history for this message
Marco Trevisan (Treviño) (3v1n0) wrote :

Mh, never experienced here.

Did you install any custom theme?

tags: added: new-decorations
Revision history for this message
Vadim Peretokin (vperetokin) wrote :

I haven't, no. This happens infrequently but does happen.

Revision history for this message
Marco Trevisan (Treviño) (3v1n0) wrote :

Quite weird. Is this happening to all windows or just one?

Revision history for this message
Vadim Peretokin (vperetokin) wrote :

This happens to all windows when it does happen.

Revision history for this message
Vadim Peretokin (vperetokin) wrote :

I worked out that it happens to a window depending on its position in a dual-monitor setup - attached is a video demonstrating the problem.

Revision history for this message
Marco Trevisan (Treviño) (3v1n0) wrote :

Can you please give me the output for
  gsettings get com.ubuntu.user-interface scale-factor
  gsettings get org.gnome.desktop.interface text-scaling-factor
  gsettings get com.canonical.Unity.Interface text-scale-factor

and:
  xrandr

Revision history for this message
Vadim Peretokin (vperetokin) wrote :

Here you go:

vadi@vadi-HP-ZBook-14 ~ $ gsettings get com.ubuntu.user-interface scale-factor
{'default': 8, 'DP2': 8, 'DP4': 8, 'DisplayPort-1-0': 8, 'HDMI1': 8, 'eDP1': 10}
vadi@vadi-HP-ZBook-14 ~ $ gsettings get org.gnome.desktop.interface text-scaling-factor
1.0
vadi@vadi-HP-ZBook-14 ~ $ gsettings get com.canonical.Unity.Interface text-scale-factor
1.0
vadi@vadi-HP-ZBook-14 ~ $ xrandr
Screen 0: minimum 8 x 8, current 3600 x 1080, maximum 32767 x 32767
eDP1 connected primary 1920x1080+0+0 (normal left inverted right x axis y axis) 309mm x 173mm
   1920x1080 60.0*+ 59.9 40.0
   1680x1050 60.0 59.9
   1600x1024 60.2
   1400x1050 60.0
   1280x1024 60.0
   1440x900 59.9
   1280x960 60.0
   1360x768 59.8 60.0
   1152x864 60.0
   1024x768 60.0
   800x600 60.3 56.2
   640x480 59.9
DP3 disconnected (normal left inverted right x axis y axis)
HDMI1 connected 1680x1050+1920+0 (normal left inverted right x axis y axis) 459mm x 296mm
   1680x1050 59.9*+
   1280x1024 75.0 60.0
   1440x900 75.0 59.9
   1280x960 60.0
   1280x800 74.9 59.9
   1152x864 75.0
   1280x720 60.0 50.0 59.9
   1024x768 75.1 70.1 60.0
   832x624 74.6
   800x600 72.2 75.0 60.3 56.2
   720x576 50.0
   720x480 60.0 59.9
   640x480 75.0 72.8 66.7 60.0 59.9
   720x400 70.1
DP4 disconnected (normal left inverted right x axis y axis)
HDMI2 disconnected (normal left inverted right x axis y axis)
VIRTUAL1 disconnected (normal left inverted right x axis y axis)
DisplayPort-1-0 disconnected
DisplayPort-1-1 disconnected
vadi@vadi-HP-ZBook-14 ~ $

Thanks for having a look.

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