Ubuntu
unity-settings-daemon package

Laptop builtin display is black after wakeup, "could not set the configuration for CRTC 79"

Bug #1314059 reported by kolen
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
unity-settings-daemon (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

After waking up, first display (built in of Thinkpad L412) appears black and message box "Could not set the monitor configuration: could not set the configuration for CRTC 79" appeared (visible on second monitor).

$ xrandr
Screen 0: minimum 320 x 200, current 1920 x 1080, maximum 8192 x 8192
VGA-0 connected primary 1920x1080+0+0 (normal left inverted right x axis y axis) 531mm x 298mm
   1920x1080 60.0*+
   1680x1050 60.0
   1600x900 60.0
   1280x1024 75.0 60.0
   1280x800 59.8
   1152x864 75.0
   1280x720 60.0
   1024x768 75.1 60.0
   832x624 74.6
   800x600 75.0 60.3
   640x480 75.0 60.0
   720x400 70.1
LVDS connected (normal left inverted right x axis y axis)
   1366x768 60.0 + 50.0
   1280x720 59.9
   1152x768 59.8
   1024x768 59.9
   800x600 59.9
   848x480 59.7
   720x480 59.7
   640x480 59.4
DisplayPort-0 disconnected (normal left inverted right x axis y axis)
DisplayPort-1 disconnected (normal left inverted right x axis y axis)

$ sudo lshw -c video
  *-display
       description: VGA compatible controller
       product: RV710/M92 [Mobility Radeon HD 4530/4570/545v]
       vendor: Advanced Micro Devices, Inc. [AMD/ATI]
       physical id: 0
       bus info: pci@0000:01:00.0
       version: 00
       width: 32 bits
       clock: 33MHz
       capabilities: pm pciexpress msi vga_controller bus_master cap_list rom
       configuration: driver=radeon latency=0
       resources: irq:43 memory:d0000000-dfffffff ioport:2000(size=256) memory:cfef0000-cfefffff memory:cfe00000-cfe1ffff

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: unity-settings-daemon 14.04.0+14.04.20140414-0ubuntu1
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
CurrentDesktop: Unity
Date: Tue Apr 29 11:22:20 2014
ExecutablePath: /usr/lib/unity-settings-daemon/unity-settings-daemon
InstallationDate: Installed on 2013-10-23 (187 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
SourcePackage: unity-settings-daemon
UpgradeStatus: Upgraded to trusty on 2014-04-18 (10 days ago)

See original description
Revision history for this message
kolen (incredible-angst) wrote :
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kolen (incredible-angst) wrote :
Revision history for this message
kolen (incredible-angst) wrote :

Also, builtin monitor appears as "Off" in settings, and on the right side from "BenQ 24", it was put on the left side in my standard settings.

After setting it "On", and pressing "Apply", builtin monitor turned on.

kolen (incredible-angst)
description: updated
Revision history for this message
nurgazy (nurgasemetey) wrote :

I also have this issue

Revision history for this message
Kojo Kumah (40tx) wrote :

I also have this issue. For the record I believe it's been happenining to me since about 12.10? Maybe 13.04. I've been using the same monitor setup though.

Revision history for this message
Dev (scotty-amnet) wrote :

<Raises hand> Me too.

Seems to happen almost all of the time. On rare occasions, it will wake properly.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in unity-settings-daemon (Ubuntu):
status: New → Confirmed
Revision history for this message
Martin Pecka (peci1) wrote :

$ sudo lshw -C video

  *-display
       description: VGA compatible controller
       product: 4th Gen Core Processor Integrated Graphics Controller
       vendor: Intel Corporation
       physical id: 2
       bus info: pci@0000:00:02.0
       version: 06
       width: 64 bits
       clock: 33MHz
       capabilities: msi pm vga_controller bus_master cap_list rom
       configuration: driver=i915 latency=0
       resources: irq:48 memory:f5800000-f5bfffff memory:d0000000-dfffffff ioport:f000(size=64)

I also have a dedicated GPU (I can't get lshw section for it for some reason), used with the opensource driver:
VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Mars XTX [Radeon HD 8790M]

$ uname -a

Linux peci1-Latitude-E6540 3.13.0-65-generic #105-Ubuntu SMP Mon Sep 21 18:50:58 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux

This issue didn't happen when I used the fglrx driver for the ATI card. However, using that driver, I had another problem, so I switched to the opensource one.

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