Ubuntu
ubuntu-release-upgrader package

No mouse, no keyboard after upgrading from 16.04.1 to 16.10

Bug #1636237 reported by Thomas Schweikle on 2016-10-24

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	ubuntu-release-upgrader (Ubuntu)	New	Undecided	Unassigned

Bug Description

Install Ubuntu 16.04 upgrade to latest 16.04.1.
Make sure in /etc/update-manager/release-upgrades
"Prompt=normal" is set.

Then as root:
# do-release-upgrade

Answer all questions with "y". The release upgrade will take place.
After it is finished it will ask a last question about rebooting.
Answer "y". The system will reboot.

After printing

Ubuntu 16.10 <hostname> tty1
<hostname> login:

for a short time the cursor blinks after ":". It vanishes.
You'll wont have keyboard, you'll wont have mouse.
CTRL-ALT-DEL wont work.

sshd will never start.

The system is dead until you reset it. It will boot again, but again no keyboard, no mouse.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: ubuntu-release-upgrader-core 1:16.04.17
ProcVersionSignature: Ubuntu 4.4.0-43.63-generic 4.4.21
Uname: Linux 4.4.0-43-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
CrashDB: ubuntu
Date: Mon Oct 24 17:21:52 2016
InstallationDate: Installed on 2014-01-31 (997 days ago)
InstallationMedia: Ubuntu-Server 13.10 "Saucy Salamander" - Release amd64 (20131016)
PackageArchitecture: all
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=de_DE.UTF-8
SHELL=/bin/bash
SourcePackage: ubuntu-release-upgrader
Symptom: release-upgrade
UpgradeStatus: Upgraded to xenial on 2016-09-06 (48 days ago)
VarLogDistupgradeAptclonesystemstate.tar.gz:
Error: command ['pkexec', 'cat', '/var/log/dist-upgrade/apt-clone_system_state.tar.gz'] failed with exit code 127: polkit-agent-helper-1: error response to PolicyKit daemon: GDBus.Error:org.freedesktop.PolicyKit1.Error.Failed: No session for cookie
Error executing command as another user: Not authorized

This incident has been reported.

Tags:

Revision history for this message

Thomas Schweikle (tps) wrote on 2016-10-24:

Dependencies.txt Edit (2.1 KiB, text/plain; charset="utf-8")
JournalErrors.txt Edit (26.5 KiB, text/plain; charset="utf-8")
VarLogDistupgradeAptHistorylog.txt Edit (81.3 KiB, text/plain; charset="utf-8")
VarLogDistupgradeAptlog.txt Edit (1.4 MiB, text/plain; charset="utf-8")
VarLogDistupgradeApttermlog.txt Edit (557.7 KiB, text/plain; charset="utf-8")
VarLogDistupgradeLspcitxt.txt Edit (2.1 KiB, text/plain; charset="utf-8")
VarLogDistupgradeMainlog.txt Edit (80.6 KiB, text/plain; charset="utf-8")
VarLogDistupgradeScreenlog.txt Edit (8.4 MiB, text/plain; charset="utf-8")

Revision history for this message

Thomas Schweikle (tps) wrote on 2016-10-24:

Since it is not possible to report a bug from systems not accepting any keypresses or mouse actions, I used some system that does -- I used the system I wanted to upgrade. But until this issue is solved I wont upgrade! It would therefore be nice to have some instructions on how I can access the system failing the upgrade. Adding "init=/bin/bash" just puts me in a shell within "initrd" mounted as root. Not really helpful.

It is the same old thing: you cant execute "ubuntu-bug" from non accessible systems, but it seems to be the only way to file a bug report. Even if this will add various missleading files to this bug report, because these are from a RUNNING, WORKING system, not from the one NOT RUNNING, NOT WORKING.

Ubuntu Foundations Team Bug Bot (crichton) on 2016-10-25

tags:

added: trusty2xenial

Brian Murray (brian-murray) on 2016-10-25

tags:

added: bot-stop-nagging

Revision history for this message

Thomas Schweikle (tps) wrote on 2016-12-15:

Download full text (7.6 KiB)

lease-upgrader-eblakt0g/DistUpgrade/DistUpgradeController.py", line 1880, in run
                                                                                    return self.fullUpgrade()
                                                                                                               File "/tmp/ubuntu-release-upgrader-eblakt0g/DistUpgrade/DistUpgradeController.py", line 1845, in fullUpgrade
    if not self.doDistUpgrade(): (Lese Datenbank ... 75%
                                  File "/tmp/ubuntu-release-upgrader-eblakt0g/DistUpgrade/DistUpgradeController.py", line 1183, in doDistUpgrade
                res = self.cache.commit(fprogress,iprogress)
                                                              File "/tmp/ubuntu-release-upgrader-eblakt0g/DistUpgrade/DistUpgradeCache.py", line 267, in commit
                               apt.Cache.commit(self, fprogress, iprogress)
                                                                             File "/usr/lib/python3/dist-packages/apt/cache.py", line 515, in commit
                    res = self.install_archives(pm, install_progress)
                                                                       File "/usr/lib/python3/dist-packages/apt/cache.py", line 479, in install_archives
                        res = install_progress.run(pm)
                                                        File "/tmp/ubuntu-release-upgrader-eblakt0g/DistUpgrade/DistUpgradeView.py", line 234, in run
                     res = os.WEXITSTATUS(self.wait_child())
                                                              File "/tmp/ubuntu-release-upgrader-eblakt0g/DistUpgrade/DistUpgradeView.py", line 200, in wait_child
                                  self.update_interface()
                                                           File "/usr/lib/python3/dist-packages/apt/progress/base.py", line 255, in update_interface
                    if float(percent) != self.percent or status_str != self.status:
                                                                                   ValueError: could not convert string to float: '0,0000'
      Error in sys.excepthook:
                              Traceback (most recent call last):
                                                                  File "/usr/lib/python3/dist-packages/problem_report.py", line 497, in add_to_existing
    self.write(f) (Lese Datenbank ... 80%
                   File "/usr/lib/python3/dist-packages/problem_report.py", line 450, in write
                                                                                                  block = f.read(1048576)
                                                                                                                           File "/usr/lib/python3.5/codecs.py", line 321, in decode
                                                   (result, consumed) = self._buffer_decode(data, self.errors, final)
                                                                                                                     UnicodeDecodeError: 'utf-8' codec can't decode byte 0x8b in position 1: invalid st...

lease-upgrader-eblakt0g/DistUpgrade/DistUpgradeController.py", line 1880, in run
                                                                                    return self.fullUpgrade()
                                                                                                               File "/tmp/ubuntu-release-upgrader-eblakt0g/DistUpgrade/DistUpgradeController.py", line 1845, in fullUpgrade
    if not self.doDistUpgrade():                                                       (Lese Datenbank ... 75%
                                  File "/tmp/ubuntu-release-upgrader-eblakt0g/DistUpgrade/DistUpgradeController.py", line 1183, in doDistUpgrade
                res = self.cache.commit(fprogress,iprogress)
                                                              File "/tmp/ubuntu-release-upgrader-eblakt0g/DistUpgrade/DistUpgradeCache.py", line 267, in commit
                               apt.Cache.commit(self, fprogress, iprogress)
                                                                             File "/usr/lib/python3/dist-packages/apt/cache.py", line 515, in commit
                    res = self.install_archives(pm, install_progress)
                                                                       File "/usr/lib/python3/dist-packages/apt/cache.py", line 479, in install_archives
                        res = install_progress.run(pm)
                                                        File "/tmp/ubuntu-release-upgrader-eblakt0g/DistUpgrade/DistUpgradeView.py", line 234, in run
                     res = os.WEXITSTATUS(self.wait_child())
                                                              File "/tmp/ubuntu-release-upgrader-eblakt0g/DistUpgrade/DistUpgradeView.py", line 200, in wait_child
                                  self.update_interface()
                                                           File "/usr/lib/python3/dist-packages/apt/progress/base.py", line 255, in update_interface
                    if float(percent) != self.percent or status_str != self.status:
                                                                                   ValueError: could not convert string to float: '0,0000'
      Error in sys.excepthook:
                              Traceback (most recent call last):
                                                                  File "/usr/lib/python3/dist-packages/problem_report.py", line 497, in add_to_existing
    self.write(f)  (Lese Datenbank ... 80%
                   File "/usr/lib/python3/dist-packages/problem_report.py", line 450, in write
                                                                                                  block = f.read(1048576)
                                                                                                                           File "/usr/lib/python3.5/codecs.py", line 321, in decode
                                                   (result, consumed) = self._buffer_decode(data, self.errors, final)
                                                                                                                     UnicodeDecodeError: 'utf-8' codec can't decode byte 0x8b in position 1: invalid start byte

Original exception was:
                                                                                                  Traceback (most recent call last):
                                                                                                                                      File "/tmp/ubuntu-release-upgrader-eblakt0g/yakkety", line 8, in <module>
                                                                               sys.exit(main())
                                                                                                 File "/tmp/ubuntu-release-upgrader-eblakt0g/DistUpgrade/DistUpgradeMain.py", line 242, in main
                                                               if app.run():
                                                                              File "/tmp/ubuntu-release-upgrader-eblakt0g/DistUpgrade/DistUpgradeController.py", line 1880, in run
                                                  return self.fullUpgrade()
                                                                             File "/tmp/ubuntu-release-upgrader-eblakt0g/DistUpgrade/DistUpgradeController.py", line 1845, in fullUpgrade
                                                         if not self.doDistUpgrade():
                                                                                       File "/tmp/ubuntu-release-upgrader-eblakt0g/DistUpgrade/DistUpgradeController.py", line 1183, in doDistUpgrade
                                                                     res = self.cache.commit(fprogress,iprogress)
                                                                                                                   File "/tmp/ubuntu-release-upgrader-eblakt0g/DistUpgrade/DistUpgradeCache.py", line 267, in commit
                                                                                    apt.Cache.commit(self, fprogress, iprogress)
                                                                                                                                  File "/usr/lib/python3/dist-packages/apt/cache.py", line 515, in commit
                                                                         res = self.install_archives(pm, install_progress)
                                                                                                                            File "/usr/lib/python3/dist-packages/apt/cache.py", line 479, in install_archives
                                                                             res = install_progress.run(pm)
                                                                                                             File "/tmp/ubuntu-release-upgrader-eblakt0g/DistUpgrade/DistUpgradeView.py", line 234, in run
                                                                          res = os.WEXITSTATUS(self.wait_child())
                                                                                                                   File "/tmp/ubuntu-release-upgrader-eblakt0g/DistUpgrade/DistUpgradeView.py", line 200, in wait_child
                                                                                       self.update_interface()
                                                                                                                File "/usr/lib/python3/dist-packages/apt/progress/base.py", line 255, in update_interface
                                                                         if float(percent) != self.percent or status_str != self.status:
    ValueError: could not convert string to float: '0,0000'
(Lese Datenbank ... 93662 Dateien und Verzeichnisse sind derzeit installiert.) 85%
Vorbereitung zum Entpacken von .../base-files_9.6ubuntu5_amd64.deb ...
Entpacken von base-files (9.6ubuntu5) über (9.4ubuntu4.3) ...
Trigger für plymouth-theme-ubuntu-text (0.9.2-3ubuntu13.1) werden verarbeitet ...
update-initramfs: deferring update (trigger activated)
Trigger für cracklib-runtime (2.9.2-1build2) werden verarbeitet ...
Trigger für install-info (6.1.0.dfsg.1-5) werden verarbeitet ...
Trigger für man-db (2.7.5-1) werden verarbeitet ...
Trigger für initramfs-tools (0.122ubuntu8.5) werden verarbeitet ...
update-initramfs: Generating /boot/initrd.img-4.4.0-53-generic
=== Command terminated with exit status 1 (Thu Dec 15 10:13:12 2016) ===

Upgrading now stops with "ValueError: could not convert string to float: '0,0000'" -- seems a typo within the latest do-release-upgrade: instead wiriting 0.000 its written 0,000. Komma instead Point.

Revision history for this message

Thomas Schweikle (tps) wrote on 2016-12-15:

ii python3-update-manager 1:16.04.4 all python 3.x module for update-manager
ii update-manager-core 1:16.04.4 all manage release upgrades

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Ubuntuubuntu-release-upgrader package

No mouse, no keyboard after upgrading from 16.04.1 to 16.10

Bug Description

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Ubuntu
ubuntu-release-upgrader package