Trying to upgrade from 14 to xenial, keeps crashing due to "3rd party"?

Bug #1622076 reported by William Tate
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntu-release-upgrader (Ubuntu)
New
Undecided
Unassigned

Bug Description

Multiple attempts to upgrade to xenial on my laptop. I have a few 3rd party software but it's supposed to disable those. Each time the same error occurs.

lsb_release -rd
Description: Ubuntu 14.04.5 LTS
Release: 14.04

Running from the gui prompt and update-manager -d

Error:

Could not calculate the upgrade

An unresolvable problem occurred while calculating the upgrade.

 This can be caused by:
 * Upgrading to a pre-release version of Ubuntu
 * Running the current pre-release version of Ubuntu
 * Unofficial software packages not provided by Ubuntu

If none of this applies, then please report this bug using the command 'ubuntu-bug ubuntu-release-upgrader-core' in a terminal.

This happens at in the Distribution Upgrade program, second step of "setting new software channels", during the "calculating the changes" stage.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: ubuntu-release-upgrader-core 1:0.220.8
ProcVersionSignature: Ubuntu 3.13.0-95.142-generic 3.13.11-ckt39
Uname: Linux 3.13.0-95-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.21
Architecture: amd64
CrashDB: ubuntu
Date: Fri Sep 9 21:40:44 2016
InstallationDate: Installed on 2014-12-14 (636 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_US
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: ubuntu-release-upgrader
UpgradeStatus: Upgraded to trusty on 2016-09-10 (0 days ago)

Revision history for this message
William Tate (alcamar) wrote :
Revision history for this message
Brian Murray (brian-murray) wrote :

You seem to have two desktop metapackages installed which creates a difficult situation for the release upgrader.

2016-09-09 21:39:36,763 DEBUG MetaPkgs: kubuntu-desktop ubuntu-desktop
...
2016-09-09 21:40:16,010 DEBUG Marking 'ubuntu-desktop' for upgrade
2016-09-09 21:40:16,156 DEBUG Marking 'kubuntu-desktop' for upgrade
2016-09-09 21:40:16,647 DEBUG metapkg 'ubuntu-desktop' installed but marked_delete
2016-09-09 21:40:16,647 DEBUG metapkg 'ubuntu-desktop' installed but marked_delete
2016-09-09 21:40:16,713 DEBUG blacklist expr 'ubuntu-desktop$' matches 'ubuntu-desktop'
2016-09-09 21:40:16,713 DEBUG The package 'ubuntu-desktop' is marked for removal but it's in the removal blacklist
2016-09-09 21:40:16,782 ERROR Dist-upgrade failed: 'The package 'ubuntu-desktop' is marked for removal but it is in the removal blacklist.'

Please try removing one and then upgrading.

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