sytem crashes after running update-manager -d; "kernel panic"; "switching back to text console"; unresponsive command-line

Bug #1238930 reported by Ramdass Israel
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
ubuntu-release-upgrader (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

So I upgraded my raring to saucy using update-manager -d The process was done downloading updated packages from saucy repo and then was on the process of installing them when my screen turned to a text based interface with the last 2 lines being

*
5533.546415 kernel panic - not syncing: Attempted to kill init! exitcode = 0x0000ff00
[5533.54675] drm_kms_helper: panic occured, switching back to text console

After "console" nothing follows, and nothing I do could make my sytem respond in any way, sudo, Ctrl-Alt-F1 -> F6 ,REISUB, etc, and could only bring it down with a hard shutdown through a long press of the power button. After restart, everything "seems" alright apt-get update works until I try to manually apt-get upgrade, which then says something wrong with dpkg and I should manually input dpkg --configure -a. When I do try, it reverts to the same crash ending in the same 2 lines as * above. I also tried aptitude and synaptic manager but they don't work either.

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: ubuntu-release-upgrader-core 1:0.192.13
ProcVersionSignature: Ubuntu 3.8.0-32.47-generic 3.8.13.10
Uname: Linux 3.8.0-32-generic x86_64
ApportVersion: 2.9.2-0ubuntu8.4
Architecture: amd64
CrashDB: ubuntu
Date: Sat Oct 12 02:40:59 2013
InstallationDate: Installed on 2013-03-24 (200 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
MarkForUpload: True
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
Symptom: release-upgrade
UpgradeStatus: Upgraded to saucy on 2013-10-11 (0 days ago)
VarLogDistupgradeTermlog:

Revision history for this message
Ramdass Israel (rpisrael1011) wrote :
Revision history for this message
Gábor Lipták (gliptak) wrote :

I was experiencing a similar issue. When trying to upgrade libc, freezing the machine right after showing:

Processing triggers for libc-bin ...

Other distributions also describe similar symptoms:

https://bugs.archlinux.org/task/36539

I (seem to have) solved my issue by disabling the wireless card (and plugging into a wired connection).

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in ubuntu-release-upgrader (Ubuntu):
status: New → Confirmed
Revision history for this message
Gábor Lipták (gliptak) wrote :

I no longer experience the wireless crash at

$ dpkg --list | grep libc6:amd64
ii libc6:amd64 2.17-93ubuntu4 amd64 Embedded GNU C Library: Shared libraries
$ dpkg --list | grep linux-image-generic
ii linux-image-generic 3.11.0.12.13 amd64 Generic Linux kernel image

Revision history for this message
David Oftedal (rounin) wrote :

Ramdass Israel: Does the crash happen if you run "telinit u"?
If so, James Hunt has posted a workaround here: https://bugs.launchpad.net/ubuntu/+source/upstart/+bug/1269405/comments/30

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