Link "UpdateManagerWarningForUnity3D" in "No 3D Support" dialog points to a page with no real content

Bug #1066373 reported by Jean-Baptiste Lallement
This bug affects 4 people
Affects Status Importance Assigned to Milestone
Release Notes for Ubuntu
Fix Released
Bryce Harrington
ubuntu-release-upgrader (Ubuntu)
Michael Vogt
Won't Fix

Bug Description

Upgrade from Precise to Quantal

If the hardware has no 3D support, there is a dialog (Screenshot Selection_095.png attached) at the beginning of the upgrade telling the user that his hardware doesn't fully support 3D and asking if he wants to continue or abort. This dialog contains an external reference to a wiki page - -

This page has no real content and just says that the user will see a warning that he is actually seeing. The link should be removed from the text or the wiki page updated with useful content.

Furthermore, the link is not active (the user must copy/paste the link into a browser), the layout of the text is broken (no punctuation before the last sentence) and the dialog has no title.

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: ubuntu-release-upgrader-gtk 1:0.189
ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
Uname: Linux 3.5.0-17-generic x86_64
ApportVersion: 2.6.1-0ubuntu3
Architecture: amd64
Date: Sat Oct 13 21:05:53 2012
PackageArchitecture: all
 PATH=(custom, no user)
SourcePackage: ubuntu-release-upgrader
UpgradeStatus: Upgraded to quantal on 2012-01-31 (255 days ago)

Revision history for this message
Jean-Baptiste Lallement (jibel) wrote :
description: updated
description: updated
description: updated
Revision history for this message
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:

tags: added: iso-testing
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in ubuntu-release-upgrader (Ubuntu):
status: New → Confirmed
Revision history for this message
Robert Roth (evfool) wrote :

The relevant message appears in [1], and a similar message appears when displaying a warning on Intel8xx graphics card, with a link displayed as text [2], this should also be linkified along with the other message.

Revision history for this message
Brian Murray (brian-murray) wrote :

I think there are two issues here, linkifying the text and updating the wiki page with more useful information. I don't think fixing the dialog is worth doing for release but perhaps as an SRU. The wiki page should definitely be updated though.

Changed in ubuntu-release-upgrader (Ubuntu):
importance: Undecided → Medium
milestone: none → quantal-updates
Bryce Harrington (bryce)
Changed in ubuntu-release-upgrader (Ubuntu):
assignee: nobody → Canonical Desktop Team (canonical-desktop-team)
Changed in ubuntu-release-upgrader (Ubuntu):
assignee: Canonical Desktop Team (canonical-desktop-team) → Michael Vogt (mvo)
Revision history for this message
Bryce Harrington (bryce) wrote :

Looks like this was originally added for 8xx, and the link I wrote for that is still there:

I'm gathering that the dialog was repurposed for this new need, but I guess no one got the action item to fill in the wiki page?

Here are a few reasons a user might find themselves facing this dialog:
  * Outdated hardware not providing required level of OpenGL support
  * Too new hardware without driver support yet
  * Obscure hardware without 3d support
  * Virtual machines
  * Binary drivers required but not installed

I suppose the text of the wiki page should mention that the user will be running under LLVMpipe - i.e. software rendering. While llvmpipe is pretty good on modern CPUs, if your video card is old your CPU is likely old too, and it may result in unusable performance.

Alternatives may include sticking with an old ubuntu release or switching to one of the lighter weight derivatives or Debian. For 12.04 and 12.10, ubuntu-classic (no effects) is also a feasible option. Not sure which (if any) of these are worth recommending.

Revision history for this message
Steve Langasek (vorlon) wrote :

Opening a release notes task, which is the closest thing we have for "wiki page that needs updating for release". Bryce, you seem to have the best handle on the information needed here; is this something you could take care of updating before Thursday?

Changed in ubuntu-release-notes:
status: New → Invalid
Changed in ubuntu-release-upgrader (Ubuntu Quantal):
milestone: none → quantal-updates
Changed in ubuntu-release-upgrader (Ubuntu):
milestone: quantal-updates → none
Changed in ubuntu-release-upgrader (Ubuntu Quantal):
status: New → Triaged
importance: Undecided → Medium
Changed in ubuntu-release-upgrader (Ubuntu):
status: Confirmed → Triaged
Revision history for this message
Rolf Leggewie (r0lf) wrote :

quantal has seen the end of its life and is no longer receiving any updates. Marking the quantal task for this ticket as "Won't Fix".

Changed in ubuntu-release-upgrader (Ubuntu Quantal):
status: Triaged → Won't Fix
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