screen lock cycles screens on/off constantly

Bug #1605875 reported by hamid
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntu-gnome-meta (Ubuntu)
New
Undecided
Unassigned

Bug Description

Both my home and work machines, running Ubuntu Gnome 16.04, both fully up to date suffer this issue. I check both machines for updates daily in a hope for a fix to this extremely bothersome issue.

The machines both have external monitors, and if I lock the screen with Win+L the screen will lock then sleep. A few seconds later, when the external monitor goes into "sleep" mode, the computer decides to "reconfigure" the connected displays (as happens when you unplug a display physically) and the screen is woken again for a few seconds, the screens and computer will then shortly thereafter return to sleep, monitor switches off and the cycle starts all over.

This alone is annoying but not the worst issue. At work this causes all 3 of my screens to switch on and off every few seconds which is annoying for my colleagues if I'm away from my desk, and at home this results in the music, playing through my monitor-connected speakers to start/stop constantly as the monitor goes on and off.

More importantly, once I log back in, gnome-shell is totally unresponsive and I have to restart it with CTRL+F2, r then performance returns back to normal, usually I'll see a bug report dialog if I've left it long enough (say gone out to lunch).

I can add that if I use a "dumb" monitor over VGA for example and no other external monitors, there is no "sensing" occuring so the problem does not happen, sadly, most of my monitors are HDMI/DP.

Both machines are laptops and do NOT suffer the issue if NO external displays are connected.

It seems to me the bug is that the computer shouldn't "reconfigure" displays when the screen is sleeping and thus wake itself.

Paul White (paulw2u)
tags: added: xenial
Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1605875/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
affects: ubuntu → ubuntu-gnome-meta (Ubuntu)
Revision history for this message
DanglingPointer (ferncasado) wrote :

I have this exact same problem on Ubuntu 18.04.5
After locking the screen, the monitor is cycled on and off after several seconds constantly unless I interact with the keyboard or mouse in which case it doesn't.

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