Process got into a state where no downloads occur

Bug #1541609 reported by Pat McGowan
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Canonical System Image
Fix Released
High
Bill Filler
ubuntu-download-manager (Ubuntu)
In Progress
High
Michael Sheldon
ubuntu-system-settings (Ubuntu)
In Progress
High
Unassigned

Bug Description

Went to settings > Updates and asked to Install all updates, there were 3 apps available
Left the panel
Cam back some mins later, the first app had finished and was gone from the list. The next two were there in a new state
Asked to instal the first app , progress bar appeared but nothing happened.

From the attached u-d-m log I see it attempted the download but then just exited after the timer fired.

Then tried to download a new app from the store. The UI changed to show it should install but no progress changes.
In this case I did not see a new log created.

Going back into the updates panel I see log files being created each time without issuing a new request.

Arale on rc-proposed
Was on cellular data at the time, wifi was off

Revision history for this message
Pat McGowan (pat-mcgowan) wrote :
description: updated
Bill Filler (bfiller)
Changed in ubuntu-download-manager (Ubuntu):
importance: Undecided → High
Changed in ubuntu-system-settings (Ubuntu):
importance: Undecided → High
assignee: nobody → Ken VanDine (ken-vandine)
Changed in canonical-devices-system-image:
assignee: nobody → Bill Filler (bfiller)
milestone: none → ww08-2016
importance: Undecided → High
Changed in canonical-devices-system-image:
status: New → Confirmed
Revision history for this message
Bill Filler (bfiller) wrote :

need to rework the updates panel in system settings to support this

Changed in canonical-devices-system-image:
milestone: ww08-2016 → 11
Bill Filler (bfiller)
Changed in canonical-devices-system-image:
status: Confirmed → In Progress
Changed in ubuntu-download-manager (Ubuntu):
status: New → In Progress
Changed in ubuntu-system-settings (Ubuntu):
status: New → In Progress
Changed in canonical-devices-system-image:
milestone: 11 → 12
Changed in canonical-devices-system-image:
milestone: 12 → 13
Revision history for this message
Pat McGowan (pat-mcgowan) wrote :

new panel seems to have fixed this for me

Changed in canonical-devices-system-image:
status: In Progress → Fix Committed
Changed in canonical-devices-system-image:
status: Fix Committed → Fix Released
Changed in ubuntu-system-settings (Ubuntu):
assignee: Ken VanDine (ken-vandine) → nobody
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