Ubuntu
ubuntu-advantage-tools package

unable to enable livepatch

Bug #2033593 reported by Sami Shaikh
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntu-advantage-tools (Ubuntu)
Incomplete
Undecided
Lucas Albuquerque Medeiros de Moura

Bug Description

failed to process /proc/version_signature. Failed to parse kernel: XX-microsoft-standard-WSL2

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: ubuntu-advantage-tools 28.1~22.04
Uname: Linux 5.15.90.1-microsoft-standard-WSL2 x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
CasperMD5CheckResult: unknown
Date: Thu Aug 31 11:30:21 2023
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 LANG=C.UTF-8
 SHELL=/bin/bash
SourcePackage: ubuntu-advantage-tools
UpgradeStatus: No upgrade log present (probably fresh install)
cloud-id.txt-error: Invalid command specified 'cloud-id'.
livepatch-status.txt-error: Invalid command specified '/snap/bin/canonical-livepatch status'.
uaclient.conf:
 contract_url: https://contracts.canonical.com
 log_level: debug

Revision history for this message
Sami Shaikh (sami6067) wrote :
Lucas Albuquerque Medeiros de Moura (lamoura)
information type: Private → Public
Apport retracing service (apport)
tags: removed: need-amd64-retrace
Revision history for this message
Lucas Albuquerque Medeiros de Moura (lamoura) wrote (last edit ):

Hi sami6067,

Thanks for reporting this issue. Can you post the full output of running `pro enable livepatch`. I just want to double checking an hypothesis I have after reading the log. I am marking this bug as incomplete right now, but once you send me the information I will properly update the bug status based on the output provided

Changed in ubuntu-advantage-tools (Ubuntu):
status: New → Incomplete
Grant Orndorff (orndorffgrant)
Changed in ubuntu-advantage-tools (Ubuntu):
assignee: nobody → Lucas Albuquerque Medeiros de Moura (lamoura)
Revision history for this message
Jean-Baptiste Lallement (jibel) wrote :

Here is what I get on an up to date WSL 22.04

u@drenec:~$ sudo snap install canonical-livepatch
canonical-livepatch 10.6.0 from Canonical✓ installed
u@drenec:~$ /snap/bin/canonical-livepatch status
Machine is not enabled. Please run 'sudo canonical-livepatch enable' with the
token obtained from https://ubuntu.com/livepatch.
u@drenec:~$ pro enable livepatch
This command must be run as root (try using sudo).
u@drenec:~$ sudo pro enable livepatch
One moment, checking your subscription first
failed to process /proc/version_signature.
Failed to parse kernel: 5.15.90.1-microsoft-standard-WSL2
unable to determine enough kernel information to check livepatch support
Cannot install Livepatch on a container.
u@drenec:~$

Revision history for this message
Christian Ehrhardt  (paelzer) wrote :

That is actually not as non-graceful as I thought.

And there is no livepatch for WSL kernels, so that in itself isn't an issue.

Is that how it looks for you as well @Sami?

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