Installer crashed when almost complete

Bug #2024970 reported by Jack Ostroff
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)

Bug Description

Installer (kubuntu-22.04-desktop-amd64.iso, downloaded July 2022) crashed when almost done. Progress bar said something like checking filesystems 90%. It had already removed all unneeded packages (did minimal install [not from minimal iso]). Problem in that I couldn't get a console from the main installer screen (or just didn't know how) so tried to send but from Ctl-Alt-F2 console, but that obviously failed to launch a brower. Eventually the installer finished/crashed (?) and put me in live mode, so I redid the report. Hopefully it's not a duplicate. Until I reboot, I won't know if the install got far enough to use the system or if I need to start from scratch. I also can't tell if ubuntu-bug actually uploaded anything or not, and this reporting only allows a single attachment, so hopefully I can upload /var/log/partman later. However, I had pre-partitioned and root was /var/log/vgo1-lv_root and /boot was /dev/sdc1. At this point, /target has been unmounted (by the installer, not by me)

This is an old box pre UEFI.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: ubiquity 22.04.15 [modified: lib/partman/automatically_partition/question]
ProcVersionSignature: Ubuntu 5.15.0-25.25-generic 5.15.30
Uname: Linux 5.15.0-25-generic x86_64
ApportVersion: 2.20.11-0ubuntu82
Architecture: amd64
CasperMD5CheckResult: pass
CasperVersion: 1.470
CurrentDesktop: KDE
Date: Sat Jun 24 19:00:03 2023
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/kubuntu.seed maybe-ubiquity quiet splash ---
LiveMediaBuild: Kubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419)
RebootRequiredPkgs: Error: path contained symlinks.
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Jack Ostroff (ostroffjh) wrote :
Revision history for this message
Jack Ostroff (ostroffjh) wrote :

It looks like /var/log/partman did get uploaded.

Note /dev/sda was the install USB thumb drive, /dev/sdc was the target drive (1TB HDD). /dev/sdb is the old failed drive in the PC, and was intermittently generating plenty of read errors.

Revision history for this message
Jack Ostroff (ostroffjh) wrote :

Rebooting into the installed system was successful, but there were over 400 upgrades available. I did tell the installer to download updates, so hopefully it's just because it hadn't gotten to them by the time it crashed.

Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote : Traceback

Exception during installation:
Jun 24 22:53:23 kubuntu Traceback (most recent call last):
Jun 24 22:53:23 kubuntu File "/usr/lib/ubiquity/ubiquity/", line 416, in run
Jun 24 22:53:23 kubuntu res = pm.do_install(self.write_stream.fileno())
Jun 24 22:53:23 kubuntu apt_pkg.Error: E:Sub-process /usr/bin/dpkg returned an error code (1)
Jun 24 22:53:23 kubuntu

tags: added: installer-crash
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