Advanced Features window gets stuck, prevents install

Bug #1999691 reported by Brandon Castillo
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Confirmed
Low
Unassigned

Bug Description

Bug: Unable to close the advanced features window and continue with the Ubuntu installation process.

Affected versions: 20.04, 22.04, and 22.10. This is due to the introduction of the "Advanced features" button option as oppose to radio buttons.

Reproducing Bug:
When installing Ubuntu, at the installation type menu select erase disk, click "Install Now", then quickly click on "Advanced features" while install procedure loads. At this point the advanced features and "Write the changes to disks?" windows should be open. Clicking either "Go back" or "Continue" will leave the advanced features window open and makes it impossible to close and continue with the Ubuntu installation.

Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Libera.chat.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1999691/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
affects: ubuntu → ubiquity (Ubuntu)
Paul White (paulw2u)
tags: added: focal jammy kinetic
Changed in ubiquity (Ubuntu):
importance: Undecided → Low
Revision history for this message
Jagadesh angireddi (jaga-desh) wrote :

How do you solve the problem

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in ubiquity (Ubuntu):
status: New → Confirmed
Revision history for this message
Brandon Castillo (bran-castillo) wrote :

Hello Jaga! Currently the only way to resolve this issue is to reboot the machine and start the installer again.

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