Ubuntu
ubiquity package

System can't find OS to boot after install with UEFI over Windows 10

Bug #1870579 reported by Matthieu Clemenceau
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
New
High
Unassigned

Bug Description

I installed Focal Fossa Beta on 2 different platform one all in one with Windows 10 and one laptop with another Linux OS. Both HP platforms
I chose install with UEFI, went thru the pretty standard install process.
When install is complete, I remove the key and pressed Enter.

On both devices, the bios would loop trying to find an OS to boot without success

I pressed F9 to look at the boot options and both system had UEFI - ubuntu available.

Once I chose it., it boot to the freshly installed Focal Fossa.

Subsequent reboot are successful.

Also Subsequent install on top of Focal Fossa didn't show this problem.
I will install Win 10 again and see if this happen again.

ProblemType: BugDistroRelease: Ubuntu 20.04
Package: ubiquity (not installed)
ProcVersionSignature: Ubuntu 5.4.0-21.25-generic 5.4.27
Uname: Linux 5.4.0-21-generic x86_64
ApportVersion: 2.20.11-0ubuntu22
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Fri Apr 3 11:54:26 2020
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/ubuntu.seed quiet splash ---
InstallationDate: Installed on 2020-04-03 (0 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200401)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bashSourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

See original description
Revision history for this message
Matthieu Clemenceau (mclemenceau) wrote :
Brian Murray (brian-murray)
description: updated
Brian Murray (brian-murray)
tags: added: rls-ff-incoming
Revision history for this message
Matthieu Clemenceau (mclemenceau) wrote :

I'm able to consistently reproduce this problem on my PC. After I reinstall Win10 and then reinstall Focal, I get the same problem.

Jean-Baptiste Lallement (jibel)
summary: - System can't find OS to boot after install with UEFI
+ System can't find OS to boot after install with UEFI alongside Windows
+ 10
Brian Murray (brian-murray)
summary: - System can't find OS to boot after install with UEFI alongside Windows
- 10
+ System can't find OS to boot after install with UEFI over Windows 10
Revision history for this message
Dimitri John Ledkov (xnox) wrote :

We need to doublecheck if the hardware supports efibootmgr variable updates correctly. Such that one can change them, and changes persist across reboots.

I think you can use FWTS from https://wiki.ubuntu.com/FirmwareTestSuite i think to see if efi fw is "good" on that system.

Revision history for this message
Matthieu Clemenceau (mclemenceau) wrote :

Thanks Dimitri for the link to the FirmwareTestSuite!
So I got it up and running adn captured the UEFI test report.
Now after booting of this key and doing a poweroff, the system was able to boot from the Ubuntu system installed on the disk.

Revision history for this message
Matthieu Clemenceau (mclemenceau) wrote :

Thanks Dimitri for the link to the FirmwareTestSuite!
So I got it up and running adn captured the UEFI test report.
Now after booting of this key and doing a poweroff, the system was able to boot from the Ubuntu system installed on the disk.

Brian Murray (brian-murray)
Changed in ubiquity (Ubuntu):
importance: Undecided → High
Brian Murray (brian-murray)
tags: removed: rls-ff-incoming
Revision history for this message
Matthieu Clemenceau (mclemenceau) wrote :

I installed focal on a third HP laptop and got the same results.

This Laptop had Win 10 installed on it and after a full install of Focal,
I removed the USB key press Enter and system would not boot again.

It would say could not find OS

Then after Pressing F9 to choose boot device and selecting Ubuntu as default boot it would work.

Revision history for this message
Matthieu Clemenceau (mclemenceau) wrote :

Attached is the efibootmgf -v output for the third laptop an HP mt20 after I finally boot off the ubuntu boot sequence (using F9 boot menu)

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.
Subscribing...

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.