Installer hangs right after GRUB screen [Ubuntu 19.04]

Bug #1831322 reported by Sylvain Vedrenne
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Fix Committed
Undecided
Unassigned

Bug Description

I wanted to try Ubuntu 19.04 on my new ASUS UX533 laptop, but it miserably failed right after selecting "Try Ubuntu" in the GRUB menu.

- download the 64-bit PC (AMD64) desktop image and write it on a USB key with dd
- boot the laptop from the USB key
  => the GRUB screen displays Ok
- select "Try Ubuntu"
  => the GRUB screen disappears Ok
  => blank screen Ok
  => the system hangs there.... KO

Same problem when selecting any of the options in the GRUB menu, even the "Safe graphics" ones.

I suspected a problem with the NVidia GeForce MX150 graphics card, so I tried adding

  nomedeset
or
  nouveau.modeset=0

to the Linux command line, but it didn't work better.

I tried (found on the internet) adding
  dis_ucode_ldr to the Linux command line
and this worked!

But obviously we need a proper fix.

Tags: disco
Revision history for this message
Sylvain Vedrenne (bludzee) wrote :

Doesn't affect gvfs.

affects: gvfs (Ubuntu) → ubuntu
summary: - Installer hangs right after GRUB screen
+ Installer hangs right after GRUB screen [Ubuntu 19.04]
Revision history for this message
Sylvain Vedrenne (bludzee) wrote :

Similar to bug #1831328 (for 18.04 LTS)
except this is not the same Ubuntu release!

Paul White (paulw2u)
affects: ubuntu → ubiquity (Ubuntu)
tags: added: disco
Revision history for this message
Sylvain Vedrenne (bludzee) wrote :

This laptop model is supported by Ubuntu 19.10 and later releases.

Changed in ubiquity (Ubuntu):
status: New → Fix Released
status: Fix Released → Fix Committed
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