Installation of Kubuntu 16.04 crashed

Bug #1562271 reported by Mike
This bug affects 2 people
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)

Bug Description

First problem was that the locale information could not be updated. I set it manually and skipped the step. After i entered all information for my user, the installer crashed.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: ubiquity 2.21.51
ProcVersionSignature: Ubuntu 4.4.0-15.31-generic 4.4.6
Uname: Linux 4.4.0-15-generic x86_64
ApportVersion: 2.20-0ubuntu3
Architecture: amd64
CasperVersion: 1.368
CurrentDesktop: KDE
Date: Sat Mar 26 10:27:13 2016
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/kubuntu.seed boot=casper maybe-ubiquity quiet splash ---
LiveMediaBuild: Kubuntu 16.04 LTS "Xenial Xerus" - Beta amd64 (20160323)
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Mike (mike-petersen-web) wrote :
Revision history for this message
Mike (mike-petersen-web) wrote :

I just restarted the USB stick without UEFI. It seems that the problem only exists if starting in UEFI mode.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in ubiquity (Ubuntu):
status: New → Confirmed
Changed in ubiquity (Ubuntu):
importance: Undecided → Critical
Revision history for this message
Mathieu Trudel-Lapierre (cyphermox) wrote :

That crash shouldn't be in any way related to UEFI -- what crashed was the locale setup utility, which complained about '/etc/default/keyboard' being unavailable. This has all the hallmarks of a crash we had during the development cycle and that was fixed prior to the release.

I want to be extra safe, so we'll do some more tests with daily images of 16.10 -- but this certainly isn't crippling enough to the images to warrant "critical" importance: we know at least some installs complete successfully.

Changed in ubiquity (Ubuntu):
status: Confirmed → Triaged
importance: Critical → Medium
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