Ubuntu
totem package

mp4 video gets stuck in a frame, like it's paused

Bug #1975890 reported by Douglas Silva
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
totem (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

The video stops playing at a certain random frame, like it's been paused. You can drag the range control and move forwards and backwards and the frame will change as expected, but toggling play/pause does nothing.

I can only reproduce this on Ubuntu 22.04. On Debian 11 it works as expected.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: totem 42.0-1ubuntu1
ProcVersionSignature: Ubuntu 5.15.0-33.34-generic 5.15.30
Uname: Linux 5.15.0-33-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Thu May 26 23:13:19 2022
InstallationDate: Installed on 2022-05-23 (3 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419)
SourcePackage: totem
UpgradeStatus: No upgrade log present (probably fresh install)
XorgLog: Error: [Errno 2] Arquivo ou diretório inexistente: '/var/log/Xorg.0.log'

Revision history for this message
Douglas Silva (o-alquimista) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

1. If you start totem from a Terminal window, does it log any message when the bug happens?

2. Try this: sudo apt remove gstreamer1.0-vaapi

Changed in totem (Ubuntu):
status: New → Incomplete
Revision history for this message
Douglas Silva (o-alquimista) wrote :

1. I ran "totem filename.mp4" and reproduced the problem, but nothing is logged to the console.

2. The package gstreamer1.0-vaapi is not installed.

Revision history for this message
Sebastien Bacher (seb128) wrote :

is that specific to one video? do you get error printed out on the cmdline?

Revision history for this message
Douglas Silva (o-alquimista) wrote :

No, I can reproduce it with many different video files. Nothing shows up on the cmdline. Firefox plays the videos just fine, by the way.

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Sounds like it might be a decoding failure that doesn't recover. If so then that would be a bug in libgstreamer-plugins-SOMETHING

Are you able to share a link to one of the affected videos?

Revision history for this message
Douglas Silva (o-alquimista) wrote :

Most of them were .mp4 videos downloaded from Tik Tok with yt-dlp (https://github.com/yt-dlp/yt-dlp) or by right-clicking and using the 'Save as' dialog.

Here's one example: https://v16-webapp.tiktok.com/150af96e4903dde52283b7197631cd1e/62a10462/video/tos/useast2a/tos-useast2a-pve-0068/861748d6c58c4c4a8b0808e153c5d1f6/?a=1988&ch=0&cr=0&dr=0&lr=tiktok_m&cd=0%7C0%7C1%7C0&cv=1&br=1602&bt=801&btag=80000&cs=0&ds=3&ft=eXd.6HAzMyq8ZACuawe2N5Uoyl7Gb&mime_type=video_mp4&qs=0&rc=NmdmO2RkM2U2NzM4NDQ2OkBpamQ3cjY6ZjZrZDMzNzczM0BeMGBfNDYyX2IxMl8tX2BgYSNsZmgxcjRfLWJgLS1kMTZzcw%3D%3D&l=202206081419310102230981511D31941C

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for totem (Ubuntu) because there has been no activity for 60 days.]

Changed in totem (Ubuntu):
status: Incomplete → Expired
Revision history for this message
XA Hydra (xa-hydra) wrote :

This seems like my issue here https://bugs.launchpad.net/ubuntu/+source/totem/+bug/2004021

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