Ubuntu
thunderbird package

Thunderbirds window is completely empty

Bug #934092 reported by Jo-Erlend Schinstad
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
thunderbird (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

After todays upgrade, Thunderbird is completely empty. I can see the frames for the folder listing and the content pane, but they don't contain anything. I attached a screenshot.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: thunderbird 11.0~b2+build2-0ubuntu1
ProcVersionSignature: Ubuntu 3.2.0-16.25-generic 3.2.6
Uname: Linux 3.2.0-16-generic x86_64
NonfreeKernelModules: fglrx
AddonCompatCheckDisabled: False
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.91-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: jo-erlend 3386 F.... pulseaudio
BuildID: 20120216214806
CRDA: Error: [Errno 2] Ingen slik fil eller filkatalog
Card0.Amixer.info:
 Card hw:0 'SB'/'HDA ATI SB at 0xfe7f4000 irq 16'
   Mixer name : 'Realtek ALC888'
   Components : 'HDA:10ec0888,14627501,00100001'
   Controls : 43
   Simple ctrls : 20
Channel: beta
Date: Fri Feb 17 11:21:52 2012
ForcedLayersAccel: False
IncompatibleExtensions: EDS Contact Integration - <email address hidden>, Version=0.3.9, minVersion=7.0, maxVersion=11.0a1, Location=app-global, Type=extension, Active=Yes
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Alpha amd64 (20120125)
IpRoute:
 default via 10.0.0.1 dev wlan0 proto static
 10.0.0.0/24 dev wlan0 proto kernel scope link src 10.0.0.3 metric 2
 169.254.0.0/16 dev wlan0 scope link metric 1000
 192.168.122.0/24 dev virbr0 proto kernel scope link src 192.168.122.1
Profiles: Profile0 (Default) - LastVersion=11.0/20120216214806
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
RunningIncompatibleAddons: True
SourcePackage: thunderbird
UpgradeStatus: Upgraded to precise on 2012-02-16 (0 days ago)
dmi.bios.date: 08/24/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V1.12
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: K9A2VM (MS-7501)
dmi.board.vendor: MICRO-STAR INTERNATIONAL CO.,LTD
dmi.board.version: 1.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MICRO-STAR INTERNATIONAL CO.,LTD
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV1.12:bd08/24/2010:svnMICRO-STARINTERNATIONALCO.,LTD:pnMS-7501:pvr1.0:rvnMICRO-STARINTERNATIONALCO.,LTD:rnK9A2VM(MS-7501):rvr1.0:cvnMICRO-STARINTERNATIONALCO.,LTD:ct3:cvr1.0:
dmi.product.name: MS-7501
dmi.product.version: 1.0
dmi.sys.vendor: MICRO-STAR INTERNATIONAL CO.,LTD

Revision history for this message
Jo-Erlend Schinstad (joerlend.schinstad-deactivatedaccount) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in thunderbird (Ubuntu):
status: New → Confirmed
Revision history for this message
linux-man (caldas-lopes) wrote :

Accounts are not loaded.

Console message:
-- Exception object --
+ QueryInterface (function) 3 lines
+ message (string) 'Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]'
+ result (number) 2153185302
+ name (string) 'NS_ERROR_XPC_GS_RETURNED_FAILURE'
+ filename (string) 'chrome://messenger/content/search.xml'
+ lineNumber (number) 109
+ columnNumber (number) 0
+ location (object) JS frame :: chrome://messenger/content/search.xml :: :: line 109
+ inner (object) null
+ data (object) null

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