Ubuntu
telepathy-butterfly package

MSN chats open in chatroom instead of usual two-people-conversation

Bug #660068 reported by Lukas Koch
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Empathy
Invalid
Undecided
Unassigned
telepathy-butterfly
Unknown
Medium
telepathy-butterfly (Ubuntu)
Triaged
Low
Unassigned

Bug Description

Binary package hint: empathy

Since the upgrade to Maverick, when I get a message from one of my MSN contacts, a chat room (with a list of the attending contacts at the side) opens instead of the usual two-person-conversation window. And I receive all their messages in that window.

The really strange thing is that when I start a conversation from the list of my contacts, it opens the usual two-persons window and I can send them messages through that, but all the messages I receive from them end up in the chat room. Apparently it doesn't matter whether I send the messages from the two-persons window or the chat room. They receive all my messages regularly.

It also seems that sometimes messages they send me get lost, but I'm not sure if that's due to the same bug or another one.

The chats with my ICQ contacts work like a charm and don't show this behaviour.

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: empathy 2.32.0-0ubuntu2
ProcVersionSignature: Ubuntu 2.6.35-22.34-generic-pae 2.6.35.4
Uname: Linux 2.6.35-22-generic-pae i686
NonfreeKernelModules: nvidia
Architecture: i386
Date: Thu Oct 14 02:13:45 2010
ExecutablePath: /usr/bin/empathy
InstallationMedia: Ubuntu 10.04.1 LTS "Lucid Lynx" - Release i386 (20100816.1)
ProcEnviron:
 PATH=(custom, user)
 LANG=de_DE.utf8
 SHELL=/bin/bash
SourcePackage: empathy

Revision history for this message
Lukas Koch (ast0815) wrote :
Revision history for this message
Omer Akram (om26er) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. The issue you are reporting is an upstream one and it would be nice if somebody having it could send the bug to the developers of the software by following the instructions at https://wiki.ubuntu.com/Bugs/Upstream/GNOME. If you have done so, please tell us the number of the upstream bug (or the link), so we can add a bugwatch that will inform us about its status. Thanks in advance.

Changed in empathy (Ubuntu):
importance: Undecided → Low
Bug Watch Updater (bug-watch-updater)
Changed in empathy:
importance: Unknown → Medium
status: Unknown → New
Bug Watch Updater (bug-watch-updater)
Changed in empathy:
status: New → Incomplete
Revision history for this message
In , Guillaume-desmottes (guillaume-desmottes) wrote :

https://bugzilla.gnome.org/show_bug.cgi?id=633913 describes some issues with MSN including not displayed messages and 2 channels "connected" to the same contact.

Looking at the butterfly logs I see this trace. Maybe it's not related but it's worth fixing anyway.

stderr-ERROR: 05.11.2010 19:22:53.345017: Traceback (most recent call last):
stderr-ERROR: 05.11.2010 19:22:53.345048: File "/usr/lib/pymodules/python2.6/papyon/switchboard_manager.py", line 81, in <lambda>
stderr-ERROR: 05.11.2010 19:22:53.364470: lambda sb, contact: self.__on_user_joined(contact))
stderr-ERROR: 05.11.2010 19:22:53.364533: File "/usr/lib/pymodules/python2.6/papyon/switchboard_manager.py", line 164, in __on_user_joined
stderr-ERROR: 05.11.2010 19:22:53.364655: self._on_contact_joined(contact)
stderr-ERROR: 05.11.2010 19:22:53.364679: File "/usr/lib/pymodules/python2.6/papyon/conversation.py", line 337, in _on_contact_joined
stderr-ERROR: 05.11.2010 19:22:53.373245: self._dispatch("on_conversation_user_joined", contact)
stderr-ERROR: 05.11.2010 19:22:53.373374: File "/usr/lib/pymodules/python2.6/papyon/event/__init__.py", line 44, in _dispatch
stderr-ERROR: 05.11.2010 19:22:53.384233: if event_handler._dispatch_event(name, *args):
stderr-ERROR: 05.11.2010 19:22:53.384321: File "/usr/lib/pymodules/python2.6/papyon/event/__init__.py", line 65, in _dispatch_event
stderr-ERROR: 05.11.2010 19:22:53.384437: handler(*params)
stderr-ERROR: 05.11.2010 19:22:53.384495: File "/usr/lib/python2.6/dist-packages/butterfly/channel/im.py", line 155, in on_conversation_user_joined
stderr-ERROR: 05.11.2010 19:22:53.402704: signal=True, conversation=None)
stderr-ERROR: 05.11.2010 19:22:53.402754: File "/usr/lib/python2.6/dist-packages/telepathy/server/channelmanager.py", line 120, in channel_for_props
stderr-ERROR: 05.11.2010 19:22:53.417481: return self.create_channel_for_props(props, signal, **args)
stderr-ERROR: 05.11.2010 19:22:53.417540: File "/usr/lib/python2.6/dist-packages/telepathy/server/channelmanager.py", line 105, in create_channel_for_props
stderr-ERROR: 05.11.2010 19:22:53.417607: props, **args)
stderr-ERROR: 05.11.2010 19:22:53.417629: File "/usr/lib/python2.6/dist-packages/butterfly/channel_manager.py", line 173, in _get_text_channel
stderr-ERROR: 05.11.2010 19:22:53.431817: object_path=path)
stderr-ERROR: 05.11.2010 19:22:53.431880: File "/usr/lib/python2.6/dist-packages/butterfly/channel/conference.py", line 62, in __init__
stderr-ERROR: 05.11.2010 19:22:53.443156: self._invite_initial_invitees(props, ic)
stderr-ERROR: 05.11.2010 19:22:53.443207: File "/usr/lib/python2.6/dist-packages/butterfly/channel/conference.py", line 147, in _invite_initial_invitees
stderr-ERROR: 05.11.2010 19:22:53.443305: raise telepathy.NotAvailable('Contact "%s" not available' % invitee_id)
stderr-ERROR: 05.11.2010 19:22:53.443358: telepathy._generated.errors.NotAvailable: org.freedesktop.Telepathy.Error.NotAvailable: Contact "<email address hidden>" not available

See the empathy bugs for logs.

Revision history for this message
Brian Curtis (bcurtiswx) wrote :

The upstream bug requires more information from you. Please go there and respond to their comments. Please change this status to new once you do so.

Changed in empathy (Ubuntu):
status: New → Incomplete
Revision history for this message
Lukas Koch (ast0815) wrote :

What information do you mean? For some reason the status of the upstream bug is "NEEDINFO", but I supplied all the information that has been asked from me. Another bug has been opened here https://bugs.freedesktop.org/show_bug.cgi?id=31461 after someone looked through the logs I provided, but nothing has happened on that one either.

Revision history for this message
Lukas Koch (ast0815) wrote :

As an Info for people who might have the same problem:

I managed to get MSN to work, by uninstalling the package telepathy-butterfly.
Afterwards I created a new MSN account in evolution which then used telepathy-haze as a fallback, I guess.
This works as it should.

The bug really seems to be in telepathy-butterfly only.

Revision history for this message
Lukas Koch (ast0815) wrote :

That should of course have read "a new account in Empathy" not in Evolution.

Revision history for this message
Omer Akram (om26er) wrote :

according to upstream the issue is with telepathy-butterfly, moved.

affects: empathy (Ubuntu) → telepathy-butterfly (Ubuntu)
Changed in telepathy-butterfly (Ubuntu):
status: Incomplete → Triaged
Changed in empathy:
importance: Medium → Undecided
status: Incomplete → New
status: New → Invalid
Bug Watch Updater (bug-watch-updater)
Changed in telepathy-butterfly:
status: Unknown → Confirmed
Bug Watch Updater (bug-watch-updater)
Changed in telepathy-butterfly:
importance: Unknown → Medium
Revision history for this message
In , Gitlab-migration (gitlab-migration) wrote :

-- GitLab Migration Automatic Message --

This bug has been migrated to freedesktop.org's GitLab instance and has been closed from further activity.

You can subscribe and participate further through the new bug through this link to our GitLab instance: https://gitlab.freedesktop.org/telepathy/telepathy-butterfly/issues/38.

Bug Watch Updater (bug-watch-updater)
Changed in telepathy-butterfly:
status: Confirmed → Unknown
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