Ubuntu
system-config-printer package

Adding cups networking printer which requires auth: "held for authentication"

Bug #631035 reported by Jtb
52
This bug affects 11 people
Affects Status Importance Assigned to Milestone
system-config-printer (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

I'm trying to use a cups network printer over ipp which requires authentication. I can easily add the printer (System Settings - Printer Configuration - New Printer) but as soon as I want to print something the print job get hold. The printer applet lists the job with "held for authentication". But no user/pass input form opening or available.

Workaround: stop cups, edit printers.conf, hardcode user+pass in the printer-uri and start cups again...

Joseph Walton-Rivers (webpigeon)
affects: ubuntu → cups (Ubuntu)
Till Kamppeter (till-kamppeter)
affects: cups (Ubuntu) → system-config-printer (Ubuntu)
Revision history for this message
Till Kamppeter (till-kamppeter) wrote :

Looks like an upstream problem of the system-config-printer applet. The user/password pop-up dialog for job authentication does not appear. Tim, can you have a look into this?

Revision history for this message
Tim Waugh (twaugh) wrote :

Till, can you reproduce it? I've never seen this happen.

Revision history for this message
Till Kamppeter (till-kamppeter) wrote :

Tim, no, I did not observe that. Can you perhaps ask the user for more info?

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in system-config-printer (Ubuntu):
status: New → Confirmed
Colan Schwartz (colan)
tags: added: raring
Revision history for this message
Alberto Stefanelli (alberto.stefanelli) wrote :

Still present in 16.10. any know work around?

Revision history for this message
David Rennie-Waldock (david-rennie-waldock) wrote :

this is still an issue in bionic and adding the username/password to the URI isn't working for me

Revision history for this message
Thomas Schweikle (tps) wrote :

It is still an issue with 19.10 and upcoming 20.04 ..

Revision history for this message
Thomas Schweikle (tps) wrote :

And it is an issue with various print servers out there requiring user/password, because printing is prohibited until the user authenticates at the printer – mostly because it is thought as good practice not to have confidential print jobs laying around because these where never fetched by the user printing them ….

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