Can't print on both sides of a sheet of paper.

Bug #2032946 reported by SANJAY AHLAWAT
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
system-config-printer (Ubuntu)
New
Undecided
Unassigned

Bug Description

1. Ubuntu 220.04.3 Jammy Jellyfish
2. The version of the package being used- intsalled : 1.5.16- Obuntu3
3. What do I expect to happenn? a) I should be able to print on both sides of a sheet of paper, b) that the sheets of paper will all be facing the same way when I pick them up from the tray. I won't have to turn each even number of sheet around by 180 degrees.
4. I try to print a two sided document of 10 pages- a) it prints only on the front of each sheet and the next page is not printed on the other side of the sheet but onto the next sheet. b) the second sheet is printed the wrong way round, i.e. I have to turn every even sheet around by 180 degrees for all of them to be the right way up.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: system-config-printer 1.5.16-0ubuntu3
ProcVersionSignature: Ubuntu 6.2.0-26.26~22.04.1-generic 6.2.13
Uname: Linux 6.2.0-26-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Thu Aug 24 13:34:14 2023
InstallationDate: Installed on 2023-07-04 (50 days ago)
InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64 (20230223)
Lpstat: device for HP_Officejet_Pro_6830_DA56A2: implicitclass://HP_Officejet_Pro_6830_DA56A2/
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 006: ID 0cf3:e005 Qualcomm Atheros Communications
 Bus 001 Device 003: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
 Bus 001 Device 002: ID 0bda:5769 Realtek Semiconductor Corp. Integrated_Webcam_HD
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. Inspiron 15-3567
PackageArchitecture: all
Papersize: a4
PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/HP_Officejet_Pro_6830_DA56A2.ppd'] failed with exit code 2: grep: /etc/cups/ppd/HP_Officejet_Pro_6830_DA56A2.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-26-generic root=UUID=1c6966bb-a17a-4265-acf6-9e23b08d8d25 ro quiet splash vt.handoff=7
SourcePackage: system-config-printer
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/25/2017
dmi.bios.release: 2.0
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 2.0.3
dmi.board.name: 0FGN4M
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr2.0.3:bd08/25/2017:br2.0:svnDellInc.:pnInspiron15-3567:pvr:rvnDellInc.:rn0FGN4M:rvrA00:cvnDellInc.:ct9:cvr:sku078C:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 15-3567
dmi.product.sku: 078C
dmi.sys.vendor: Dell Inc.

Revision history for this message
SANJAY AHLAWAT (sanjayahl3699) wrote :
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