cannot plugin Wi-fi printer Epson L4160

Bug #1907972 reported by RoGer
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
system-config-printer (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Installed official Epson drivers for L4160 Wi-Fi printer. I can add it in Control Center though it doesn't work - when trying to print test page or to print from other applications it raises errors like "can't connect to printer", etc. Epson drivers from Ubuntu repo don't work either.
THE SAME Epson drivers work flawlessly on Fedora on another machine WITH THE SAME PRINTER in the same local network.

Some messages I got from journalctl -f :
...

E [05/Dec/2020:22:09:57 +0300] [CGI] Unable to resolve \"dnssd://EPSON%20L4160%20Series._ipp._tcp.local/?uuid=cfe92100-67c4-11d4-a45f-f8d027443dcc|EPSON L4160 Series\".
E [05/Dec/2020:22:09:57 +0300] [CGI] Unable to resolve \"dnssd://EPSON%20L4160%20Series._ipp._tcp.local/?uuid=cfe92100-67c4-11d4-a45f-f8d027443dcc|EPSON L4160 Series\".
W [05/Dec/2020:22:21:23 +0300] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'EPSON_L4160_Series-Gray..\' already exists
W [05/Dec/2020:22:21:23 +0300] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'EPSON_L4160_Series-RGB..\' already exists
E [05/Dec/2020:22:22:47 +0300] [CGI] Unable to resolve \"dnssd://EPSON%20L4160%20Series._ipp._tcp.local/?uuid=cfe92100-67c4-11d4-a45f-f8d027443dcc|EPSON L4160 Series\".
W [05/Dec/2020:22:24:13 +0300] CreateProfile failed: org.freedesktop.ColorManager.Profile.Internal:failed to register object: Объект интерфейса org.freedesktop.ColorManager.Profile уже экспортирован как /org/freedesktop/ColorManager/profiles/EPSON_L4160_Series_Gray__
W [05/Dec/2020:22:24:13 +0300] CreateProfile failed: org.freedesktop.ColorManager.Profile.Internal:failed to register object: Объект интерфейса org.freedesktop.ColorManager.Profile уже экспортирован как /org/freedesktop/ColorManager/profiles/EPSON_L4160_Series_RGB__
E [05/Dec/2020:22:29:27 +0300] [Job 3] Unable to queue job for destination "L4160".
E [05/Dec/2020:22:31:14 +0300] [CGI] Unable to create PPD file: Could not poll sufficient capability info from the printer (ipp://EPSON%20L4160%20Series._ipp._tcp.local/, ipp://EPSON443DCC.local:631/ipp/print) via IPP!
E [05/Dec/2020:22:31:14 +0300] copy_model: empty PPD file
E [05/Dec/2020:22:31:14 +0300] [Client 20] Returning IPP server-error-internal-error for CUPS-Add-Modify-Printer (ipp://localhost/printers/L4160) from localhost.
W [05/Dec/2020:22:31:53 +0300] CreateProfile failed: org.freedesktop.ColorManager.Profile.Internal:failed to register object: Объект интерфейса org.freedesktop.ColorManager.Profile уже экспортирован как /org/freedesktop/ColorManager/profiles/EPSON_L4160_Series_Gray__
W [05/Dec/2020:22:31:53 +0300] CreateProfile failed: org.freedesktop.ColorManager.Profile.Internal:failed to register object: Объект интерфейса org.freedesktop.ColorManager.Profile уже экспортирован как /org/freedesktop/ColorManager/profiles/EPSON_L4160_Series_RGB__
E [05/Dec/2020:22:32:13 +0300] [Client 37] Returning IPP server-error-not-accepting-jobs for Print-Job (ipp://localhost/printers/EPSON_L4160_Series) from localhost.
E [05/Dec/2020:22:44:06 +0300] [CGI] Unable to create PPD file: Could not poll sufficient capability info from the printer (ipp://EPSON%20L4160%20Series._ipp._tcp.local/, ipp://EPSON443DCC.local:631/ipp/print) via IPP!
E [05/Dec/2020:22:44:06 +0300] copy_model: empty PPD file
E [05/Dec/2020:22:44:06 +0300] [Client 134] Returning IPP server-error-internal-error for CUPS-Add-Modify-Printer (ipp://localhost/printers/L4160) from localhost.
E [05/Dec/2020:22:44:42 +0300] [CGI] Unable to create PPD file: Could not poll sufficient capability info from the printer (ipp://EPSON%20L4160%20Series._ipp._tcp.local/, ipp://EPSON443DCC.local:631/ipp/print) via IPP!
E [05/Dec/2020:22:44:42 +0300] copy_model: empty PPD file
E [05/Dec/2020:22:44:42 +0300] [Client 134] Returning IPP server-error-internal-error for CUPS-Add-Modify-Printer (ipp://localhost/printers/L4160) from localhost.
W [05/Dec/2020:22:51:02 +0300] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'EPSON_L4160_Series-Gray..\' already exists
W [05/Dec/2020:22:51:02 +0300] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'EPSON_L4160_Series-RGB..\' already exists

...
дек 13 19:54:15 ord1-ubuntu org.fedoraproject.Config.Printing[7404]: /usr/share/system-config-printer/scp-dbus-service.py:602: DeprecationWarning: Gdk.threads_enter is deprecated
дек 13 19:54:15 ord1-ubuntu org.fedoraproject.Config.Printing[7404]: Gdk.threads_enter ()
дек 13 19:54:15 ord1-ubuntu kernel: scp-dbus-servic[7407]: segfault at 4 ip 0000000000509bcb sp 00007f77dd364ea0 error 6 in python3.8[423000+294000]
дек 13 19:54:15 ord1-ubuntu kernel: Code: 89 50 f8 48 89 48 f0 48 89 71 08 5b c3 66 90 f3 0f 1e fa 55 48 8b 4f f0 48 89 fd 48 8b 57 f8 48 8b 41 08 48 83 e2 fc 83 e0 03 <48> 89 0a 48 09 d0 48 89 41 08 48 83 67 f8 01 48 83 7f 20 00 48 c7
дек 13 19:54:23 ord1-ubuntu gnome-control-c[3071]: Source ID 70647 was not found when attempting to remove it
...

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: gnome-control-center 1:3.36.4-0ubuntu2
ProcVersionSignature: Ubuntu 5.4.0-58.64-generic 5.4.73
Uname: Linux 5.4.0-58-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.13
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sun Dec 13 19:43:20 2020
ExecutablePath: /usr/bin/gnome-control-center
InstallationDate: Installed on 2020-12-05 (7 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
ProcEnviron:
 PATH=(custom, user)
 XDG_RUNTIME_DIR=<set>
 LANG=ru_RU.UTF-8
 SHELL=/bin/bash
SourcePackage: gnome-control-center
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
RoGer (gr-evocatus) wrote :
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for your bug report, the issue seems to be with the system-config-printer service

scp-dbus-servic[7407]: segfault at 4 ip 0000000000509bcb sp 00007f77dd364ea0 error 6 in python3.8[423000+294000]

affects: gnome-control-center (Ubuntu) → system-config-printer (Ubuntu)
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in system-config-printer (Ubuntu):
status: New → Confirmed
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