Ubuntu
system-config-printer package

Preserve job files (allow reprinting) causes UI freeze

Bug #1448351 reported by Mike L
14
This bug affects 3 people
Affects Status Importance Assigned to Milestone
One Hundred Papercuts
Confirmed
Medium
Unassigned
system-config-printer (Ubuntu)
Confirmed
Medium
Unassigned

Bug Description

I can set this via dconf and I have no issues, but when I use the GUI to change this setting and press OK, the application freezes up and I have to force it to close. Happens on Ubuntu 15.04 currently, and it happened on 14.10 as well after some updates.

I'm assuming it's an issue in this application and not CUPS because I can change it via dconf without issue.

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: system-config-printer-gnome 1.5.6+20150318-0ubuntu2
Uname: Linux 4.0.0-040000-generic x86_64
ApportVersion: 2.17.2-0ubuntu1
Architecture: amd64
CupsErrorLog:
 E [24/Apr/2015:12:24:19 -0400] [Client 18] Local authentication certificate not found.
 E [24/Apr/2015:19:32:49 -0400] [Client 14] Local authentication certificate not found.
 E [24/Apr/2015:19:45:05 -0400] [Client 29] Local authentication certificate not found.
CurrentDesktop: Unity
Date: Fri Apr 24 19:58:36 2015
InstallationDate: Installed on 2015-04-23 (1 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added.
MachineType: Acer Aspire X1430
PackageArchitecture: all
Papersize: letter
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.0.0-040000-generic root=UUID=68234429-c890-4e23-b852-c4a62ff3282d ro quiet splash vt.handoff=7
SourcePackage: system-config-printer
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/16/2011
dmi.bios.vendor: AMI
dmi.bios.version: P01-C1
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Aspire X1430
dmi.board.vendor: Acer
dmi.chassis.type: 3
dmi.chassis.vendor: Acer
dmi.modalias: dmi:bvnAMI:bvrP01-C1:bd11/16/2011:svnAcer:pnAspireX1430:pvr:rvnAcer:rnAspireX1430:rvr:cvnAcer:ct3:cvr:
dmi.product.name: Aspire X1430
dmi.sys.vendor: Acer

Revision history for this message
Mike L (mikerl) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in system-config-printer (Ubuntu):
status: New → Confirmed
Alberto Salvia Novella (es20490446e)
Changed in system-config-printer (Ubuntu):
importance: Undecided → Medium
Changed in hundredpapercuts:
status: New → Confirmed
importance: Undecided → Medium
Revision history for this message
Roger James (rogerjames99) wrote :

I am seeing a version of this bug in 19.04.

However, this also causes a corruption of the of the cupsd.conf file and subsequent failure of the cups service to start/restart.

The cupsd.conf filer is overwritten with the single line.

PreserveJobFiles Yes

I think this deserves more urgency than medium.

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