Ubuntu
steam package

package steam 1:1.0.0.48-1ubuntu1 failed to install/upgrade: el subproceso script pre-installation nuevo devolvió el código de salida de error 30

Bug #1486648 reported by fernandogavilan
22
This bug affects 4 people
Affects Status Importance Assigned to Milestone
steam (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

tried to launch steam, but failed. tried again in terminal, giving this message
Installing breakpad exception handler for appid(steam)/version(0)
libGL error: unable to load driver: r600_dri.so
libGL error: driver pointer missing
libGL error: failed to load driver: r600
libGL error: unable to load driver: swrast_dri.so
libGL error: failed to load driver: swrast

ProblemType: Package
DistroRelease: Ubuntu 15.04
Package: steam 1:1.0.0.48-1ubuntu1
ProcVersionSignature: Ubuntu 3.19.0-26.28-generic 3.19.8-ckt4
Uname: Linux 3.19.0-26-generic i686
ApportVersion: 2.17.2-0ubuntu1.2
AptOrdering:
 steam: Install
 steam: Configure
 NULL: ConfigurePending
Architecture: i386
Date: Wed Aug 19 01:06:44 2015
DpkgTerminalLog:
 Preparando para desempaquetar .../steam_1%3a1.0.0.48-1ubuntu1_i386.deb ...
 dpkg: error al procesar el archivo /var/cache/apt/archives/steam_1%3a1.0.0.48-1ubuntu1_i386.deb (--unpack):
  el subproceso script pre-installation nuevo devolvió el código de salida de error 30
DuplicateSignature: package:steam:1:1.0.0.48-1ubuntu1:el subproceso script pre-installation nuevo devolvió el código de salida de error 30
ErrorMessage: el subproceso script pre-installation nuevo devolvió el código de salida de error 30
InstallationDate: Installed on 2015-02-05 (194 days ago)
InstallationMedia: Ubuntu-GNOME 14.10 "Utopic Unicorn" - Release i386 (20141022.1)
RelatedPackageVersions:
 dpkg 1.17.25ubuntu1
 apt 1.0.9.7ubuntu4.1
SourcePackage: steam
Title: package steam 1:1.0.0.48-1ubuntu1 failed to install/upgrade: el subproceso script pre-installation nuevo devolvió el código de salida de error 30
UpgradeStatus: Upgraded to vivid on 2015-07-28 (21 days ago)

Revision history for this message
fernandogavilan (fernandogavilan) wrote :
Apport retracing service (apport)
tags: removed: need-duplicate-check
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in steam (Ubuntu):
status: New → Confirmed
Revision history for this message
Richard Pinter (richard-pinter) wrote :

Running Steam on ubuntu 16.04 64-bit
STEAM_RUNTIME is enabled automatically
Installing breakpad exception handler for appid(steam)/version(0)
libGL error: unable to load driver: r600_dri.so
libGL error: driver pointer missing
libGL error: failed to load driver: r600
libGL error: unable to load driver: swrast_dri.so
libGL error: failed to load driver: swrast

card: ati hd5870
Steam inslallation failed for the first time due to missing dependency(phyton apt), after installed the missing package, the installer runs with no error.
Also steam installed/updated mesa.
Now I am getting this.

Revision history for this message
Richard Pinter (richard-pinter) wrote :

found a related topic on github with workaround that solved this problem.
https://github.com/ValveSoftware/steam-for-linux/issues/4200

run steam from terminal or edit shortcut with inserting the following:
LD_PRELOAD='/usr/$LIB/libstdc++.so.6' DISPLAY=:0 steam

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