software-properties-gtk crashed with GLib.GError in __init__(): g-dbus-error-quark: Error calling StartServiceByName for org.gnome.OnlineAccounts: GDBus.Error:org.freedesktop.DBus.Error.Spawn.ChildSignaled: Process org.gnome.OnlineAccounts received signal 11 (26)

Bug #1758930 reported by lewis donofrio
18
This bug affects 3 people
Affects Status Importance Assigned to Milestone
gnome-online-accounts (Ubuntu)
Confirmed
Undecided
Unassigned
software-properties (Ubuntu)
Confirmed
Medium
Andrea Azzarone

Bug Description

Just showed up while I was working. System was left desktop at work build with this guide. www.tinyurl.com/donofrio1804

ProblemType: Crash
DistroRelease: Ubuntu 18.04
Package: software-properties-gtk 0.96.24.24
ProcVersionSignature: Microsoft 4.4.0-43-Microsoft 4.4.35
Uname: Linux 4.4.0-43-Microsoft x86_64
ApportVersion: 2.20.8-0ubuntu10
Architecture: amd64
CurrentDesktop: XFCE
Date: Mon Mar 26 10:20:51 2018
ExecutablePath: /usr/bin/software-properties-gtk
InterpreterPath: /usr/bin/python3.6
PackageArchitecture: all
ProcCmdline: /usr/bin/python3 /usr/bin/software-properties-gtk
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 LANG=C.UTF-8
 SHELL=/bin/bash
Python3Details: /usr/bin/python3.6, Python 3.6.5rc1, python3-minimal, 3.6.4-1
PythonArgs: ['/usr/bin/software-properties-gtk']
PythonDetails: /usr/bin/python2.7, Python 2.7.14+, python-minimal, 2.7.14-4
SourcePackage: software-properties
Title: software-properties-gtk crashed with GLib.GError in __init__(): g-dbus-error-quark: Error calling StartServiceByName for org.gnome.OnlineAccounts: GDBus.Error:org.freedesktop.DBus.Error.Spawn.ChildSignaled: Process org.gnome.OnlineAccounts received signal 11 (26)
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm audio cdrom dialout dip floppy lxd netdev plugdev sudo video

Revision history for this message
lewis donofrio (lewis-donofrio) wrote :
tags: removed: need-duplicate-check
Changed in software-properties (Ubuntu):
importance: Undecided → Medium
information type: Private → Public
Changed in software-properties (Ubuntu):
assignee: nobody → Andrea Azzarone (azzar1)
Revision history for this message
Andrea Azzarone (azzar1) wrote :

Looks like a crash in gnome-online-accounts. Can you check if a crash file was generated in /var/crash/ ?

Changed in gnome-online-accounts (Ubuntu):
status: New → Incomplete
Changed in software-properties (Ubuntu):
status: New → Incomplete
Revision history for this message
lewis donofrio (lewis-donofrio) wrote :

Yes attaching.....

Revision history for this message
lewis donofrio (lewis-donofrio) wrote :

How can I help this issue, I attached logs and would welcome running any diag you might require.

Revision history for this message
Andrea Azzarone (azzar1) wrote :

Hey lewis this looks like a crash in gnome-online-accounts rather than in software-properties. Do you get this all the times?

Revision history for this message
Simon Kjellberg (simonkberg) wrote :

I had to manually install libicu57 <https://packages.debian.org/stretch/amd64/libicu57/download> to get software-properties-gtk to run (due to crash in gnome-online-accounts).

Attached crash log.

Changed in gnome-online-accounts (Ubuntu):
status: Incomplete → Confirmed
Changed in software-properties (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
lewis donofrio (lewis-donofrio) wrote : Re: [Bug 1758930] Re: software-properties-gtk crashed with GLib.GError in __init__(): g-dbus-error-quark: Error calling StartServiceByName for org.gnome.OnlineAccounts: GDBus.Error:org.freedesktop.DBus.Error.Spawn.ChildSignaled: Process org.gnome.OnlineAccounts received signal 11 (26)

This is powerpc

On Sat, Apr 28, 2018, 11:05 AM Simon Kjellberg <email address hidden>
wrote:

> I had to manually install libicu57
> <https://packages.debian.org/stretch/amd64/libicu57/download> to get
> software-properties-gtk to run (due to crash in gnome-online-accounts).
>
> Attached crash log.
>
> ** Attachment added: "_usr_bin_software-properties-gtk.1000.crash"
>
> https://bugs.launchpad.net/ubuntu/+source/software-properties/+bug/1758930/+attachment/5129421/+files/_usr_bin_software-properties-gtk.1000.crash
>
> ** Changed in: gnome-online-accounts (Ubuntu)
> Status: Incomplete => Confirmed
>
> ** Changed in: software-properties (Ubuntu)
> Status: Incomplete => Confirmed
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1758930
>
> Title:
> software-properties-gtk crashed with GLib.GError in __init__(): g
> -dbus-error-quark: Error calling StartServiceByName for
> org.gnome.OnlineAccounts:
> GDBus.Error:org.freedesktop.DBus.Error.Spawn.ChildSignaled: Process
> org.gnome.OnlineAccounts received signal 11 (26)
>
> Status in gnome-online-accounts package in Ubuntu:
> Confirmed
> Status in software-properties package in Ubuntu:
> Confirmed
>
> Bug description:
> Just showed up while I was working. System was left desktop at work
> build with this guide. www.tinyurl.com/donofrio1804
>
> ProblemType: Crash
> DistroRelease: Ubuntu 18.04
> Package: software-properties-gtk 0.96.24.24
> ProcVersionSignature: Microsoft 4.4.0-43-Microsoft 4.4.35
> Uname: Linux 4.4.0-43-Microsoft x86_64
> ApportVersion: 2.20.8-0ubuntu10
> Architecture: amd64
> CurrentDesktop: XFCE
> Date: Mon Mar 26 10:20:51 2018
> ExecutablePath: /usr/bin/software-properties-gtk
> InterpreterPath: /usr/bin/python3.6
> PackageArchitecture: all
> ProcCmdline: /usr/bin/python3 /usr/bin/software-properties-gtk
> ProcEnviron:
> TERM=xterm-256color
> PATH=(custom, no user)
> LANG=C.UTF-8
> SHELL=/bin/bash
> Python3Details: /usr/bin/python3.6, Python 3.6.5rc1, python3-minimal,
> 3.6.4-1
> PythonArgs: ['/usr/bin/software-properties-gtk']
> PythonDetails: /usr/bin/python2.7, Python 2.7.14+, python-minimal,
> 2.7.14-4
> SourcePackage: software-properties
> Title: software-properties-gtk crashed with GLib.GError in __init__():
> g-dbus-error-quark: Error calling StartServiceByName for
> org.gnome.OnlineAccounts:
> GDBus.Error:org.freedesktop.DBus.Error.Spawn.ChildSignaled: Process
> org.gnome.OnlineAccounts received signal 11 (26)
> UpgradeStatus: No upgrade log present (probably fresh install)
> UserGroups: adm audio cdrom dialout dip floppy lxd netdev plugdev sudo
> video
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/gnome-online-accounts/+bug/1758930/+subscriptions
>

Revision history for this message
lewis donofrio (lewis-donofrio) wrote :

Sorry yes it's amd64 too many desktops lol I'll try your suggestion.

On Sat, Apr 28, 2018, 11:37 AM Lewis Donofrio <email address hidden>
wrote:

> This is powerpc
>
> On Sat, Apr 28, 2018, 11:05 AM Simon Kjellberg <email address hidden>
> wrote:
>
>> I had to manually install libicu57
>> <https://packages.debian.org/stretch/amd64/libicu57/download> to get
>> software-properties-gtk to run (due to crash in gnome-online-accounts).
>>
>> Attached crash log.
>>
>> ** Attachment added: "_usr_bin_software-properties-gtk.1000.crash"
>>
>> https://bugs.launchpad.net/ubuntu/+source/software-properties/+bug/1758930/+attachment/5129421/+files/_usr_bin_software-properties-gtk.1000.crash
>>
>> ** Changed in: gnome-online-accounts (Ubuntu)
>> Status: Incomplete => Confirmed
>>
>> ** Changed in: software-properties (Ubuntu)
>> Status: Incomplete => Confirmed
>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https://bugs.launchpad.net/bugs/1758930
>>
>> Title:
>> software-properties-gtk crashed with GLib.GError in __init__(): g
>> -dbus-error-quark: Error calling StartServiceByName for
>> org.gnome.OnlineAccounts:
>> GDBus.Error:org.freedesktop.DBus.Error.Spawn.ChildSignaled: Process
>> org.gnome.OnlineAccounts received signal 11 (26)
>>
>> Status in gnome-online-accounts package in Ubuntu:
>> Confirmed
>> Status in software-properties package in Ubuntu:
>> Confirmed
>>
>> Bug description:
>> Just showed up while I was working. System was left desktop at work
>> build with this guide. www.tinyurl.com/donofrio1804
>>
>> ProblemType: Crash
>> DistroRelease: Ubuntu 18.04
>> Package: software-properties-gtk 0.96.24.24
>> ProcVersionSignature: Microsoft 4.4.0-43-Microsoft 4.4.35
>> Uname: Linux 4.4.0-43-Microsoft x86_64
>> ApportVersion: 2.20.8-0ubuntu10
>> Architecture: amd64
>> CurrentDesktop: XFCE
>> Date: Mon Mar 26 10:20:51 2018
>> ExecutablePath: /usr/bin/software-properties-gtk
>> InterpreterPath: /usr/bin/python3.6
>> PackageArchitecture: all
>> ProcCmdline: /usr/bin/python3 /usr/bin/software-properties-gtk
>> ProcEnviron:
>> TERM=xterm-256color
>> PATH=(custom, no user)
>> LANG=C.UTF-8
>> SHELL=/bin/bash
>> Python3Details: /usr/bin/python3.6, Python 3.6.5rc1, python3-minimal,
>> 3.6.4-1
>> PythonArgs: ['/usr/bin/software-properties-gtk']
>> PythonDetails: /usr/bin/python2.7, Python 2.7.14+, python-minimal,
>> 2.7.14-4
>> SourcePackage: software-properties
>> Title: software-properties-gtk crashed with GLib.GError in __init__():
>> g-dbus-error-quark: Error calling StartServiceByName for
>> org.gnome.OnlineAccounts:
>> GDBus.Error:org.freedesktop.DBus.Error.Spawn.ChildSignaled: Process
>> org.gnome.OnlineAccounts received signal 11 (26)
>> UpgradeStatus: No upgrade log present (probably fresh install)
>> UserGroups: adm audio cdrom dialout dip floppy lxd netdev plugdev sudo
>> video
>>
>> To manage notifications about this bug go to:
>>
>> https://bugs.launchpad.net/ubuntu/+source/gnome-online-accounts/+bug/1758930/+subscriptions
>>
>

Revision history for this message
lewis donofrio (lewis-donofrio) wrote :
Download full text (3.4 KiB)

This was on my desktops at work, it's w10 with ubuntu on it using ask setup
presentation at www.tinyurl.com/donofrio1804 (ignore unneeded onedrive
login)

On Sat, Apr 28, 2018, 11:38 AM Lewis Donofrio <email address hidden>
wrote:

> Sorry yes it's amd64 too many desktops lol I'll try your suggestion.
>
> On Sat, Apr 28, 2018, 11:37 AM Lewis Donofrio <email address hidden>
> wrote:
>
>> This is powerpc
>>
>> On Sat, Apr 28, 2018, 11:05 AM Simon Kjellberg <
>> <email address hidden>> wrote:
>>
>>> I had to manually install libicu57
>>> <https://packages.debian.org/stretch/amd64/libicu57/download> to get
>>> software-properties-gtk to run (due to crash in gnome-online-accounts).
>>>
>>> Attached crash log.
>>>
>>> ** Attachment added: "_usr_bin_software-properties-gtk.1000.crash"
>>>
>>> https://bugs.launchpad.net/ubuntu/+source/software-properties/+bug/1758930/+attachment/5129421/+files/_usr_bin_software-properties-gtk.1000.crash
>>>
>>> ** Changed in: gnome-online-accounts (Ubuntu)
>>> Status: Incomplete => Confirmed
>>>
>>> ** Changed in: software-properties (Ubuntu)
>>> Status: Incomplete => Confirmed
>>>
>>> --
>>> You received this bug notification because you are subscribed to the bug
>>> report.
>>> https://bugs.launchpad.net/bugs/1758930
>>>
>>> Title:
>>> software-properties-gtk crashed with GLib.GError in __init__(): g
>>> -dbus-error-quark: Error calling StartServiceByName for
>>> org.gnome.OnlineAccounts:
>>> GDBus.Error:org.freedesktop.DBus.Error.Spawn.ChildSignaled: Process
>>> org.gnome.OnlineAccounts received signal 11 (26)
>>>
>>> Status in gnome-online-accounts package in Ubuntu:
>>> Confirmed
>>> Status in software-properties package in Ubuntu:
>>> Confirmed
>>>
>>> Bug description:
>>> Just showed up while I was working. System was left desktop at work
>>> build with this guide. www.tinyurl.com/donofrio1804
>>>
>>> ProblemType: Crash
>>> DistroRelease: Ubuntu 18.04
>>> Package: software-properties-gtk 0.96.24.24
>>> ProcVersionSignature: Microsoft 4.4.0-43-Microsoft 4.4.35
>>> Uname: Linux 4.4.0-43-Microsoft x86_64
>>> ApportVersion: 2.20.8-0ubuntu10
>>> Architecture: amd64
>>> CurrentDesktop: XFCE
>>> Date: Mon Mar 26 10:20:51 2018
>>> ExecutablePath: /usr/bin/software-properties-gtk
>>> InterpreterPath: /usr/bin/python3.6
>>> PackageArchitecture: all
>>> ProcCmdline: /usr/bin/python3 /usr/bin/software-properties-gtk
>>> ProcEnviron:
>>> TERM=xterm-256color
>>> PATH=(custom, no user)
>>> LANG=C.UTF-8
>>> SHELL=/bin/bash
>>> Python3Details: /usr/bin/python3.6, Python 3.6.5rc1, python3-minimal,
>>> 3.6.4-1
>>> PythonArgs: ['/usr/bin/software-properties-gtk']
>>> PythonDetails: /usr/bin/python2.7, Python 2.7.14+, python-minimal,
>>> 2.7.14-4
>>> SourcePackage: software-properties
>>> Title: software-properties-gtk crashed with GLib.GError in __init__():
>>> g-dbus-error-quark: Error calling StartServiceByName for
>>> org.gnome.OnlineAccounts:
>>> GDBus.Error:org.freedesktop.DBus.Error.Spawn.ChildSignaled: Process
>>> org.gnome.OnlineAccounts received signal 11 (26)
>>> UpgradeStatus: No upgrade log present (probably fresh install...

Read more...

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.