Ubuntu
software-center package

software-center crashed with ImportError in _get_distro(): No module named "Ubuntu"

Bug #982370 reported by alberto albanese
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
software-center (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

software-center crash on start

ProblemType: Crash
DistroRelease: Ubuntu 12.04
Package: software-center 5.1.14.2
ProcVersionSignature: Ubuntu 3.2.0-23.36-generic 3.2.14
Uname: Linux 3.2.0-23-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.0.1-0ubuntu2
Architecture: amd64
CrashCounter: 1
Date: Sun Apr 15 16:36:40 2012
ExecutablePath: /usr/share/software-center/software-center
InstallationMedia: Ubuntu 12.04 precise - Release amd64 (20120408)
InterpreterPath: /usr/bin/python2.7
PackageArchitecture: all
ProcCmdline: /usr/bin/python /usr/bin/software-center
ProcEnviron:
 PATH=(custom, no user)
 LANG=it_IT.UTF-8
 SHELL=/bin/bash
PythonArgs: ['/usr/bin/software-center']
SoftwareCenterLog:

SourcePackage: software-center
Title: software-center crashed with ImportError in _get_distro(): No module named "Ubuntu"
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo

Revision history for this message
alberto albanese (albertoalbanese) wrote :
security vulnerability: no → yes
Apport retracing service (apport)
tags: removed: need-duplicate-check
Revision history for this message
Michael Vogt (mvo) wrote :

Thanks for your bugreport.

I can not reproduce this crash. Does it happen all the time for you? When it happend, was there anything special going on with the system (like a release upgrade or a normal upgrade)?

security vulnerability: yes → no
visibility: private → public
Changed in software-center (Ubuntu):
status: New → Incomplete
Revision history for this message
YunQiang Su (wzssyqa) wrote :

The simliar problem on Derivative version of Ubuntu if this distribution modified /etc/lsb-release.

Software center should import module Ubuntu fallback if import DerivativeVersion failed.

Ubuntu Foundations Team Bug Bot (crichton)
Changed in software-center (Ubuntu):
importance: Undecided → Medium
Revision history for this message
Matthew Paul Thomas (mpt) wrote :

YunQiang Su, I tested based on your comment and got a different traceback, so I reported it as bug 1020038.

Changed in software-center (Ubuntu):
importance: Medium → Undecided
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for software-center (Ubuntu) because there has been no activity for 60 days.]

Changed in software-center (Ubuntu):
status: Incomplete → Expired
Revision history for this message
paul (phaenze) wrote :

I would like to see this bug opened up again. It affects both 12.04 and 12.10. It can be easily reproduced by putting Ubuntu in quotes in /etc/lsb-release, i.e. DISTRIB_ID="Ubuntu" rather than DISTRIB_ID=Ubuntu. Once I changed the DISTRIB_ID to Ubuntu (without quotes) the problem went away.
Since other values in /etc/lsb-release accept quotes (DISTRIB_DESCRIPTION), I would suggest that the values should be read correctly regardless of whether there are quotation marks or not. This would lead to a consistent format in /etc/lsb-release.
Thanks.

Revision history for this message
Matthew Paul Thomas (mpt) wrote :

<mvo_> ...should be trivial, but would of course be nicer if it would actually be handled correctly by lsb_release (which is the module that USC is using to parse this)
<mvo_> mpt: I haven't verified if its valid or not, but if he claims it is, I'm fine with distro.strip('"''") (which is probably all that is needed)

Changed in software-center (Ubuntu):
status: Expired → New
lupi (nicorizzo306)
Changed in software-center (Ubuntu):
status: New → Confirmed
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