Ubuntu
software-center package

Unable to re-install purchase from Software Center

Bug #898210 reported by fmo

This bug report was converted into a question: question #184460: Unable to re-install purchase from Software Center.

24
This bug affects 5 people
Affects Status Importance Assigned to Milestone
software-center (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Every time I try to re-install Steel Storm Burning Retribution from the Software Center using the option "Reinstall previous purchases" after a while I get the following message.

W:Failed to fetch https://private-ppa.launchpad.net/commercial-ppa-uploaders/steel-storm2/ubuntu/dists/natty/main/binary-amd64/Packages The requested URL returned error: 401
, W:Failed to fetch https://private-ppa.launchpad.net/commercial-ppa-uploaders/steel-storm2/ubuntu/dists/natty/main/binary-i386/Packages The requested URL returned error: 401
, E:Some index files failed to download. They have been ignored, or old ones used instead.

I am running Ubuntu 11.10, upgraded to the latest today. It was a clean install, not an upgrade from previous versions.

Thank you

Revision history for this message
fmo (fmo) wrote :

Where do I have to go to ask get help on re-installing purchase from Ubuntu Software Centre?

Changed in software-center (Ubuntu):
status: New → Invalid
fmo (fmo)
Changed in software-center (Ubuntu):
status: Invalid → Confirmed
Revision history for this message
Wayne Lloyd (waynelloyd) wrote :

I have the same problem on 11.10 with some but not all packages

Crossover Games for Ubuntu 11.10 - OK
Illumination Software Creator for Ubuntu 11.04 - Fails
Vendetta Online for Ubuntu 10.10 - Fails

I think it worth mentioning that both Vendetta and Illumination were purchased on previous ubuntu releases and installed ok at the time of purchase.

Is it possible the problem is only experienced when reinstalling purchases from previous releases?

Revision history for this message
Wayne Lloyd (waynelloyd) wrote :

I was able to resolve my issue, I noticed the user name on the source for Crossover was different, I must have changed my Ubuntu One user name between natty and oneiric releases.

I was able fix this 401 error by editing the auto added software sources to include my new user name, the software centre could not install the packages but i was able to update and install from the terminal.

Revision history for this message
fmo (fmo) wrote :

In my case I haven't changed anything, still the same account, still unable to re-download the purchase.

Revision history for this message
fmo (fmo) wrote :

I meant I haven't changed my account but I purchased it on Ubuntu 11.04 and reinstalled my PC with 11.10 and now it's impossible to reinstall the game

Revision history for this message
Melroy van den Berg (melroyvandenberg) wrote :

I get exacly the same error:
Failed to fetch https://private-ppa.launchpad.net/commercial-ppa-uploaders/steel-storm2/ubuntu/dists/oneiric/main/binary-amd64/Packages The requested URL returned error: 401
Failed to fetch https://private-ppa.launchpad.net/commercial-ppa-uploaders/steel-storm2/ubuntu/dists/oneiric/main/binary-i386/Packages The requested URL returned error: 401
Some index files failed to download. They have been ignored, or old ones used instead.

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