Oneiric: Can't reinstall previous purchases

Bug #788162 reported by Michael Terry
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
software-center (Ubuntu)
Triaged
High
Canonical Desktop Team
Oneiric
Triaged
High
Canonical Desktop Team

Bug Description

Binary package hint: software-center

If I try to reinstall previous purchases, I get asked to sign into the Software Center, I do, then it brings me to the Previous Purchases list but there are zero items. Though I have purchased several apps.

What's the cross-release story for such apps? Are they automatically provided for each release, or only if/when the publisher decides to make it available for the next release?

If so, some sort of better user feedback about that would be good. Like, "you bought these apps before, but they aren't available for 11.10, sorry" or something. Just so I know Software Center hasn't eaten my apps.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: software-center 4.1.3
ProcVersionSignature: Ubuntu 2.6.39-3.9-generic 2.6.39
Uname: Linux 2.6.39-3-generic i686
Architecture: i386
Date: Wed May 25 10:40:12 2011
EcryptfsInUse: Yes
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110422)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_US:en
 PATH=(custom, user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: software-center
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Michael Terry (mterry) wrote :
Revision history for this message
Jean-Baptiste Lallement (jibel) wrote :

thanks for your report. Marking as triage/high and targetting to O

Changed in software-center (Ubuntu):
importance: Undecided → High
status: New → Triaged
Changed in software-center (Ubuntu Oneiric):
assignee: nobody → Canonical Desktop Team (canonical-desktop-team)
Revision history for this message
Gary Lasker (gary-lasker) wrote :

Hey Mike Terry, this one was actually a server-side problem that has now been fixed (see bug 783896). Please try again and make sure that your apps are now available to you.

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