Application crashes during scanning
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
simple-scan (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
Scanning starts and runs for a while, but then fails after varying periods, showing a "Failed to scan: error communicating with scanner" message. Xsane however, works fine.
Log file during failure attached.
ProblemType: Bug
DistroRelease: Ubuntu 18.10
Package: simple-scan 3.30.1.1-1
ProcVersionSign
Uname: Linux 4.18.0-13-generic x86_64
ApportVersion: 2.20.10-0ubuntu13.1
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Sun Dec 30 17:22:50 2018
InstallationDate: Installed on 2015-03-25 (1376 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
MachineType: Dell Inc. Latitude 3540
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: simple-scan
UpgradeStatus: Upgraded to cosmic on 2018-10-23 (67 days ago)
dmi.bios.date: 01/28/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A10
dmi.board.name: 0MC4K5
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.
dmi.modalias: dmi:bvnDellInc.
dmi.product.name: Latitude 3540
dmi.product.sku: Latitude 3540
dmi.product.
dmi.sys.vendor: Dell Inc.
Printer used is a Canon Pixma MG6850