imple scan malfunctions with my epson wf-2750 adf

Bug #1774799 reported by Alan Webster
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
simple-scan (Ubuntu)
New
Undecided
Unassigned

Bug Description

It starts the scan and then halfway while scanning the first page, it stops and there is an error message on the printer to turn it off and then back on. It scans fine when using the scanbed, but not the automatic document feeder
Ubuntu 14.04
simple-scan 3.12.3-0ubuntu1

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: simple-scan 3.12.3-0ubuntu1
ProcVersionSignature: Ubuntu 3.16.0-77.99~14.04.1-generic 3.16.7-ckt27
Uname: Linux 3.16.0-77-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.28
Architecture: amd64
CurrentDesktop: Unity
Date: Sat Jun 2 12:40:21 2018
DistributionChannelDescriptor:
 # This is a distribution channel descriptor
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-chestersmill-trusty-amd64-20150428-4
DriverPackageVersions:
 libsane 1.0.23-3ubuntu3.1
 libsane-extras N/A
 hplip 3.14.3-0ubuntu3.4
 hpoj N/A
InstallationDate: Installed on 2015-07-24 (1044 days ago)
InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20150428-09:25
Lsusb:
 Bus 001 Device 003: ID 248a:8367
 Bus 001 Device 002: ID 8087:07e6 Intel Corp.
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Intel Corporation STCK1A8LFC
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-77-generic.efi.signed root=UUID=ebbcad72-e159-4c0f-b4d0-5109aa890934 ro zswap.enabled=1 zswap.compressor=lz4 quiet splash
SourcePackage: simple-scan
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/22/2015
dmi.bios.vendor: Intel Corp.
dmi.bios.version: FCBYT10H.86A.0024.2015.0522.1757
dmi.board.name: STCK1A8LFC
dmi.board.vendor: Intel Corporation
dmi.board.version: H67494-302
dmi.chassis.type: 3
dmi.chassis.vendor: Intel Corporation
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnIntelCorp.:bvrFCBYT10H.86A.0024.2015.0522.1757:bd05/22/2015:svnIntelCorporation:pnSTCK1A8LFC:pvrH79550-100:rvnIntelCorporation:rnSTCK1A8LFC:rvrH67494-302:cvnIntelCorporation:ct3:cvr1.0:
dmi.product.name: STCK1A8LFC
dmi.product.version: H79550-100
dmi.sys.vendor: Intel Corporation

Revision history for this message
Alan Webster (websteralan123) wrote :
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