Ubuntu
signon-ui package

signon-ui continually pops up "Enter your credentials" after upgrade to 14.04 Trusty Tahr

Bug #1313466 reported by Scott Todd
16
This bug affects 3 people
Affects Status Importance Assigned to Milestone
signon-ui (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

After upgrading from 13.10 to 14.04, the "Enter you credentials" dialog pops up every hour once for every item in the Online Accounts, screenshot attached.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: signon-ui 0.16+14.04.20140304.is.0.15+14.04.20140313-0ubuntu1
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic i686
ApportVersion: 2.14.1-0ubuntu3
Architecture: i386
CurrentDesktop: Unity
Date: Sun Apr 27 18:43:48 2014
InstallationDate: Installed on 2011-03-01 (1153 days ago)
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
SourcePackage: signon-ui
UpgradeStatus: Upgraded to trusty on 2014-04-18 (9 days ago)

Revision history for this message
Scott Todd (scott.todd) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in signon-ui (Ubuntu):
status: New → Confirmed
Revision history for this message
BlackDalek (dalekky) wrote :

This was being caused by a Yahoo account on my machine. Removing the account and re-adding it fixed the problem.

The following fix worked for me:

Symptoms of a faulty Yahoo account in Online Accounts manifest as the following: When you go to System Settings > Online Accounts, click on your Yahoo Account in left column, then click on "Edit Options", there will be NO information displayed - window will be blank instead of the expected username & password fields.

To fix a faulty Yahoo account in Online Accounts you need to delete the account and re-add it: Go to System Settings > Online Accounts, click your Yahoo Account in left column, click "Remove Account", then click "+ Add account..." The username & password fields will display as expected and you can fill out your account info. Congratulations, the "Enter your credentials" popup is now gone when you reboot.

Revision history for this message
Christer (christer-madsen) wrote :

I have tried the "fix" BlackDalek describes, and it does NOT work for me. I have the Yahoo account and the Flickr account. I tried remove both, then reboot, then re-add, then reboot. Tried removing them and then adding them again, then reboot. No dice. Tried removing them, then changing their passwords, then re-adding, rebooting. No dice. STILL bugs the hell out of me when logging onto my computer (Ubuntu 14.04 fresh install).

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