Shutter indicator somtimes only visible in Expo view

Bug #908526 reported by Doug Morse
This bug affects 2 people
Affects Status Importance Assigned to Milestone
shutter (Ubuntu)

Bug Description

The Summary says it all. :) See attached screenshots.

FWIW, I think this problem is most likely due to problems with the new Unity indicator API than with Shutter itself. I don't know how to report a bug for an OS library, though, nor is it to clear to me what libs are involved in the new indicator API.


ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: shutter 0.87.2-0ubuntu1
ProcVersionSignature: Ubuntu 3.0.0-14.23-generic 3.0.9
Uname: Linux 3.0.0-14-generic x86_64
NonfreeKernelModules: fglrx
ApportVersion: 1.23-0ubuntu4
Architecture: amd64
Date: Sun Dec 25 03:23:26 2011
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
PackageArchitecture: all
 PATH=(custom, user)
SourcePackage: shutter
UpgradeStatus: Upgraded to oneiric on 2011-10-14 (72 days ago)

Revision history for this message
Doug Morse (dm-dougmorse) wrote :
Revision history for this message
Doug Morse (dm-dougmorse) wrote :
Revision history for this message
Mario Kemper (Romario) (mario-kemper) wrote :

Shutter doesn't use app-indicators yet, because of missing perl bindings. You have to whitelist shutter. Have a look at the information provided here:

Revision history for this message
Doug Morse (dm-dougmorse) wrote :

Thanks Mario. I whitelisted all indicators shortly after upgrading to Oneiric. Shutter does show up in normal view, just not expo view. But I imagine expo view only shows indicators using app-indicators; if so, then the observed behavior makes sense. Thanks for the clarification.

Changed in shutter (Ubuntu):
status: New → Invalid
Revision history for this message
Lonnie Lee Best (launchpad-startport) wrote :

I haven't seen the shuttle indicator show since Ubuntu 10.10 which used GNOME 2. Is there any chance it will ever appear in Unity Desktop running Ubuntu 12.04 (without out having to do additional "white listing" steps)?

Changed in shutter (Ubuntu):
status: Invalid → Confirmed
Revision history for this message
Mario Kemper (Romario) (mario-kemper) wrote :

Sure, as soon as there are any perl-bindings available for the ubuntu-specific libraries.

Revision history for this message
Doug Morse (dm-dougmorse) wrote :

I think it's important to clarify a few issues with this bug:

First, for some of us -- including myself and the original submitter -- the Shutter indicate DOES work and appear in Unity's indicators once Shutter starts. Rather, it's just that, at some point for reasons I've not been able to nail down, the Shutter indicator inexplicable disappears in (all) workspace views, but oddly re-appears in Expo view (compiz) and then re-disappears once a particular workspace has been selected.

Obviously, seeing the indicator in Expo view is nice and a way of easily knowing that Shutter is still running, but functionally does nothing (i.e,. clicking on it in Expo view does NOT unhide Shutter).

Thus, and secondly, IMHO the really problem here is that, when the indicator disappears in the workspace views, there's NO WAY to access Shutter, because once it's hidden, the ONLY way to bring the Shutter window back is to click on it's indicator. So, since you can't see the indicator, you can't click on it to restore Shutter.

Thus, the only solution is to "killall shutter" in a terminal or with Alt-F2 and then re-start Shutter. It's a major annoyance to those of us who regularly make screenshots to help educate users.

Revision history for this message
Doug Morse (dm-dougmorse) wrote :

OK, according to, this issue is fixed in Shutter 0.89, which presently is available from a PPA and can be installed / updated thusly:

sudo add-apt-repository ppa:shutter/ppa
sudo apt-get update && sudo apt-get install shutter

I have upgrade this v0.89 and I'll report back if it DOES NOT fix the problem. If I've not reported back, then you can safely assume that I have NOT encounted this problem again (i.e., I promise to report back here the very first time the problem re-occurs).

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