Just got bit by this one again, clean lucid install. The fix is to "rm -f /etc/gshadow.lock". "sudo do-release-upgrade" finishes with this: The upgrade has aborted. Your system could be in an unusable state. A recovery will run now (dpkg --configure -a). Setting up dbus (1.4.18-1ubuntu1) ... groupadd: cannot lock /etc/gshadow; try again later. adduser: `/usr/sbin/groupadd -g 112 messagebus' returned error code 10. Exiting. dpkg: error processing dbus (--configure): subprocess installed post-installation script returned error exit status 1 Setting up whoopsie (0.1.32) ... groupadd: cannot lock /etc/gshadow; try again later. adduser: `/usr/sbin/groupadd -g 112 whoopsie' returned error code 10. Exiting. dpkg: error processing whoopsie (--configure): subprocess installed post-installation script returned error exit status 1 dpkg: dependency problems prevent configuration of language-selector-common: language-selector-common depends on dbus; however: Package dbus is not configured yet. dpkg: error processing language-selector-common (--configure): dependency problems - leaving unconfigured dpkg: dependency problems prevent configuration of ubuntu-standard: ubuntu-standard depends on language-selector-common; however: Package language-selector-common is not configured yet. dpkg: error processing ubuntu-standard (--configure): dependency problems - leaving unconfigured dpkg: dependency problems prevent configuration of accountsservice: accountsservice depends on dbus; however: Package dbus is not configured yet. dpkg: error processing accountsservice (--configure): dependency problems - leaving unconfigured Errors were encountered while processing: dbus whoopsie language-selector-common ubuntu-standard accountsservice Upgrade complete The upgrade has completed but there were errors during the upgrade process. To continue please press [ENTER] -------------- ...'x' to get out of it, then: root@asdf:~# cd /etc root@asdf:/etc# ls -l *lock ls: unrecognized prefix: hl ls: unparsable value for LS_COLORS environment variable -rw------- 1 root root 0 Aug 14 16:41 gshadow.lock root@asdf:/etc# lsof gshadow.lock root@asdf:/etc# rm -f gshadow.lock root@asdf:/etc# apt-get dist-upgrade Reading package lists... Done Building dependency tree Reading state information... Done Calculating upgrade... Done 0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded. 5 not fully installed or removed. After this operation, 0 B of additional disk space will be used. Do you want to continue [Y/n]? Setting up dbus (1.4.18-1ubuntu1) ... dbus start/running, process 4465 Setting up accountsservice (0.6.15-2ubuntu9.3) ... Setting up language-selector-common (0.79) ... Installing new version of config file /etc/fonts/conf.avail/69-language-selector-zh-tw.conf ... Installing new version of config file /etc/fonts/conf.avail/69-language-selector-ja-jp.conf ... Installing new version of config file /etc/fonts/conf.avail/30-cjk-aliases.conf ... Removing obsolete conffile /etc/fonts/conf.avail/69-language-selector-ko-kr.conf ... Removing obsolete conffile /etc/fonts/conf.avail/29-language-selector-ko-kr.conf ... Setting up whoopsie (0.1.32) ... whoopsie start/running, process 4562 Setting up ubuntu-standard (1.267) ... root@asdf:/etc# ...I've replicated this three times in a row now on kvm guests,happy to run any commands on this side and post results here if that would be useful.