rsyslogd: file '/dev/console': open error: Permission denied

One easy fix would possibly be the following:

# debian/rsyslog.postinst
case "$1" in
    configure)
        adduser --system --group --no-create-home --quiet syslog || true
        adduser syslog adm || true
       +adduser syslog tty || true

I have tested it in a PPA, and it works just fine:

Preparing to unpack .../rsyslog_8.2001.0-1ubuntu1+test2020307b1_amd64.deb ...
Unpacking rsyslog (8.2001.0-1ubuntu1+test2020307b1) over (8.2001.0-1ubuntu1) ...
Setting up rsyslog (8.2001.0-1ubuntu1+test2020307b1) ...
The user `syslog' is already a member of `adm'.
Adding user `syslog' to group `tty' ...
==> Adding user syslog to group tty <==
Done.
Skipping profile in /etc/apparmor.d/disable: usr.sbin.rsyslogd
Processing triggers for man-db (2.9.1-1) ...
Processing triggers for systemd (245.4-4ubuntu3.1) ...

# /etc/group
tty:x:5:syslog

Ok, thinking about it for a moment, I can't actually think of a way how this could have any adverse effects. rsyslog is anyway a very privileged thing (just by checking the capabilities), so adding it to tty should not really have any effect (as it already is meant to have rw access to tty's). Maybe I'm missing something here, but so far this feels safe.

As for the SRUability of that, I think this does count as a bugfix so in theory should be SRU material.

Thanks @sil2100 for your pre-approval comment.

I have uploaded it into focal upload queue.
It is now waiting for the official SRU team approval in order to start building in focal-proposed for the verification test phase.

- Eric

Hello Eric, or anyone else affected,

Accepted rsyslog into focal-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/rsyslog/8.2001.0-1ubuntu1.1 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, what testing has been performed on the package and change the tag from verification-needed-focal to verification-done-focal. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed-focal. In either case, without details of your testing we will not be able to proceed.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance for helping!

N.B. The updated package will be released to -updates after the bug(s) fixed by this package have been verified and the package has been in -proposed for a minimum of 7 days.

All autopkgtests for the newly accepted rsyslog (8.2001.0-1ubuntu1.1) for focal have finished running.
The following regressions have been reported in tests triggered by the package:

systemd/245.4-4ubuntu3.2 (ppc64el)

Please visit the excuses page listed below and investigate the failures, proceeding afterwards as per the StableReleaseUpdates policy regarding autopkgtest regressions [1].

https://people.canonical.com/~ubuntu-archive/proposed-migration/focal/update_excuses.html#rsyslog

[1] https://wiki.ubuntu.com/StableReleaseUpdates#Autopkgtest_Regressions

Thank you!

I have retried the autpkgtest test on ppc64el. It is failing on 'systemd-fsckd'.

I've installed the proposed package on an affected system. I think this only affects us after a log rotation, so will let it sit over the weekend and report back on Monday. Thank you for the patch.

@zack

You could wait until the logrotate happen that will then restart rsyslog itself or you could simply do a manual restart using 'systemctl restart rsyslog' and then look in /var/log/syslog.

What triggers the error is at rsyslog startup from what I have notice during my test.

- Eric

Looks like the fix works. Two rotations happened since I installed the update and we've had no errors since then.

Thanks again,
Zach

This bug was fixed in the package rsyslog - 8.2001.0-1ubuntu1.1

---------------
rsyslog (8.2001.0-1ubuntu1.1) focal; urgency=medium

  * d/rsyslog.postinst: (LP: #1890177)
    - Fix Permission denied access to /dev/console
    for privilege drop user and group syslog:syslog.

 -- Eric Desrochers <email address hidden> Tue, 04 Aug 2020 16:19:46 +0000

The verification of the Stable Release Update for rsyslog has completed successfully and the package is now being released to -updates. Subsequently, the Ubuntu Stable Release Updates Team is being unsubscribed and will not receive messages about this bug report. In the event that you encounter a regression using the package from -updates please report a new bug using ubuntu-bug and tag the bug report regression-update so we can easily find any regressions.

Status changed to 'Confirmed' because the bug affects multiple users.