Ubuntu
rhythmbox package

"Media player device error: LIBMTP_Send_Representative_Sample():..."

Bug #448492 reported by Brewster Malevich
56
This bug affects 12 people
Affects Status Importance Assigned to Milestone
Rhythmbox
Expired
Medium
rhythmbox (Ubuntu)
Triaged
Low
Ubuntu Desktop Bugs

Bug Description

Binary package hint: rhythmbox

This is on Karmic Beta (amd64) using Rhythmbox 0.12.5:
When I transfer audio over to my MTP device (A Samsung YP-U3), with every track I transfer, an error window pops up and announces: "Media player device error: LIBMTP_Send_Representative_Sample(): object type doesn't support RepresentativeSampleData."
This pops up for every track I had transferred (so it gets to be troublesome when I move hundreds of songs, because then I need to wait and click "Close" hundreds of times).
Interestingly, everything seems to play perfectly fine in the MTP device.

ProblemType: Bug
Architecture: amd64
Date: Sun Oct 11 01:29:55 2009
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/bin/rhythmbox
NonfreeKernelModules: wl
Package: rhythmbox 0.12.5-0ubuntu2
ProcEnviron:
 SHELL=/bin/bash
 PATH=(custom, user)
 LANG=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-13.44-generic
SourcePackage: rhythmbox
Uname: Linux 2.6.31-13-generic x86_64

Revision history for this message
Brewster Malevich (brews) wrote :
Revision history for this message
Pedro Villavicencio (pedro) wrote :

thanks for the report, any chance to get a rhythmbox log? please run rhythmbox as : rhythmbox --debug &> rhythmbox-debug.txt ; perform the steps to reproduce the issue and attach that resulting log file to the report, thanks in advance Brews.

Changed in rhythmbox (Ubuntu):
assignee: nobody → Ubuntu Desktop Bugs (desktop-bugs)
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Brewster Malevich (brews) wrote :

Here ya go. Happy hunting.

Brewster Malevich (brews)
Changed in rhythmbox (Ubuntu):
status: Incomplete → New
Revision history for this message
Pedro Villavicencio (pedro) wrote :

log is almost empty, could you please try again? thanks.

Changed in rhythmbox (Ubuntu):
status: New → Incomplete
Revision history for this message
Brewster Malevich (brews) wrote :

Ooo, that is scant.
Sorry for the late response - midterm exams.
Here is some new (full) debugging goodness.

Revision history for this message
Brewster Malevich (brews) wrote :

Hmmm... that one is cut down too...
Here ya go, this one is for real.

Revision history for this message
Pedro Villavicencio (pedro) wrote :

weird, there's no error stating that on the log you attached there. could you please try again or send this directly to upstream at bugzilla.gnome.org under the rhythmbox product? thanks.

Revision history for this message
Brewster Malevich (brews) wrote :

Here is more debug output. I'll try to push this upstream.

Sebastien Bacher (seb128)
Changed in rhythmbox (Ubuntu):
status: Incomplete → Triaged
Bug Watch Updater (bug-watch-updater)
Changed in rhythmbox:
status: Unknown → New
Revision history for this message
marbertone (marbertone-deactivatedaccount) wrote :

I have this bug too. The mp3 player is samsung YP-U3. I added the lines to get it recognized as a player by Rhythbox (in fact it does appear) but when I send some mp3 (I can't understand why some mp3 do that but some others don't) onto it, it tells me about this problem.

Bug Watch Updater (bug-watch-updater)
Changed in rhythmbox:
importance: Unknown → Medium
Revision history for this message
John Mitchell (mitchellj) wrote :

Getting this too, but using a Galaxy Nexus connected to Rhythmbox 2.97 on Ubuntu 12.10

Revision history for this message
Lucas (ama2-lj) wrote :

I have the same problem here with ubuntu 12.04, Rhythmbox 2.96 and a samsung YP-k3, the error message is "LIBMTP_Send_Representative_Sample(): could not get object info." , don't know how to get the error log :S, and the files are playable on the device, the only problem is the infinite pop-up error windows..

Revision history for this message
Toby Corkindale (tjc-wintrmute) wrote :

I'm using Ubuntu 12.10, rhythmbox 2.97, and a Nexus 7.
I have the same issue everyone else is reporting.. very annoying when transferring a lot of songs!

Bug Watch Updater (bug-watch-updater)
Changed in rhythmbox:
status: New → Expired
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