trying to download purchased music and only get half of certain songs not the full songs

Hi, apologies for the inconvenience. Could you provide further details of the tracks which are limited in duration and we will look into this further.

Hi

It's from Seether, Album name: Finding Beauty in Negative Spaces and it's
the following tracks:

Breakdown
FMLYHM
Fake It
Fallen
Like Suicide
Rise Above This

Thanks

On 3 February 2011 11:56, Stuart Colville <email address hidden> wrote:

> Hi, apologies for the inconvenience. Could you provide further details
> of the tracks which are limited in duration and we will look into this
> further.
>
>
> ** Changed in: rhythmbox-ubuntuone-music-store (Ubuntu)
> Importance: Undecided => High
>
> ** Changed in: rhythmbox-ubuntuone-music-store (Ubuntu)
> Status: New => Incomplete
>
> ** Changed in: rhythmbox-ubuntuone-music-store (Ubuntu)
> Assignee: (unassigned) => Stuart Colville (muffinresearch)
>
> --
> You received this bug notification because you are a direct subscriber
> of the bug.
> https://bugs.launchpad.net/bugs/711807
>
> Title:
> trying to download purchased music and only get half of certain songs
> not the full songs
>
> Status in “rhythmbox-ubuntuone-music-store” package in Ubuntu:
> Incomplete
>
> Bug description:
> Binary package hint: rhythmbox-ubuntuone-music-store
>
> Hi I have just purchased an album from Ubuntu One Store but not all
> the songs are the full tracks I'm only getting 1:30 for some of the
> tracks, i have tried to download them again and get the same problem,
> this is only effecting some of the tracks not all of them
>
> ProblemType: Bug
> DistroRelease: Ubuntu 10.10
> Package: rhythmbox-ubuntuone-music-store 0.1.9-0ubuntu1
> ProcVersionSignature: Ubuntu 2.6.35-24.42-generic 2.6.35.8
> Uname: Linux 2.6.35-24-generic i686
> Architecture: i386
> Date: Wed Feb 2 11:46:25 2011
> ExecutablePath: /usr/bin/rhythmbox
> InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
> PackageArchitecture: all
> ProcEnviron:
> LANG=en_GB.utf8
> SHELL=/bin/bash
> SourcePackage: rhythmbox-ubuntuone-music-store
>
> To unsubscribe from this bug, go to:
>
> https://bugs.launchpad.net/ubuntu/+source/rhythmbox-ubuntuone-music-store/+bug/711807/+subscribe
>

Hi

Can I have an update on this please?

Thanks
Simon Tierney

On 4 Feb 2011 08:12, "Simon Tierney" <email address hidden> wrote:

Hi

It's from Seether, Album name: Finding Beauty in Negative Spaces and it's
the following tracks:

Breakdown
FMLYHM
Fake It
Fallen
Like Suicide
Rise Above This

Thanks

On 3 February 2011 11:56, Stuart Colville <email address hidden> wrote:
>
> Hi, apologies fo...

Matt can you look at this? Looks like an issue on the provider side perhaps?