reportbug should integrate into Launchpad

Bug #297867 reported by Lucio Crusca
4
Affects Status Importance Assigned to Milestone
reportbug (Ubuntu)
Triaged
Wishlist
Unassigned

Bug Description

Binary package hint: reportbug

Reporting bugs is a breeze with reportbug, provided you are shell-savvy. Launchpad is ok for common users, but sysadmins like me (the ones that are more likely to report bugs), loose a lot of time using lauchpad. reportbug fills in system informations that Launchpad forces to grab and copy by hand.

It would be awsome if there were some server side magic that takes the reportbug email (possibly sent to a dedicated address, not to ubuntu-users) and fills in the launchpad form.

I think this bug should be a grave one because it renders the package completely useless (hence unusable).

(Source: https://lists.ubuntu.com/archives/ubuntu-users/2008-November/165701.html)

Lucio Crusca (lucrus)
description: updated
description: updated
Revision history for this message
Daniel Hahler (blueyed) wrote :

I've edited the bug title and desc to make it clearer.

Do you know "ubuntu-bug"/"apport-cli", which sounds like what you want?

I'm about to make reportbug stop working for bts=ubuntu (for now), so that it can only be used for e.g. bts=debian (which needs to be configured). Any objections?

description: updated
Changed in reportbug:
importance: Undecided → Wishlist
status: New → Incomplete
Revision history for this message
Lucio Crusca (lucrus) wrote :

I was not aware of apport-cli, which seems to be what I want, except it seems to require a www browser installed (not always the case on a server). However I think I can live with this limitation, assuming it actually exists.

Stop working? Why have a broken package in the distro? Why not just remove it from Ubuntu (for now)? Optional: we could make apport-cli install a drop-in replacement for reportbug (just a message to the user telling he should use apport-cli instead is enough).

Revision history for this message
Jan Nieuwenhuizen (janneke) wrote :

+1: please remove reportbug or fix it to actually report a bug (and not spam ubuntu-users ml).

Revision history for this message
Daniel Hahler (blueyed) wrote :

I'm marking this bug as Triaged and "Wishlist": Launchpad integration would be nice to have for bts=ubuntu.

reportbug should not get removed, since it's (very) useful for bts=debian. Since 3.47ubuntu1 it needs to get configured and therefore does not "spam" the mailinglist anymore (bug 310741).

Changed in reportbug:
status: Incomplete → Triaged
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