[XPS 13 9300, Realtek ALC289, Speaker, Internal] Pulseaudio fails to detect card
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Incomplete
|
Undecided
|
Unassigned | ||
pulseaudio (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
kernel 5.4.0-47-generic #51
upgraded today to this new kernel
sound is now totally broken
kern.org and syslog are filling with those messages every second, in loop, with no end to it :
Sep 8 19:42:34 orion kernel: [ 147.398030] snd_hda_intel 0000:00:1f.3: No response from codec, resetting bus: last cmd=0x20970500
Sep 8 19:42:35 orion kernel: [ 148.410043] snd_hda_intel 0000:00:1f.3: No response from codec, resetting bus: last cmd=0x20a70500
Sep 8 19:42:36 orion kernel: [ 149.413955] snd_hda_intel 0000:00:1f.3: No response from codec, resetting bus: last cmd=0x20b70500
Sep 8 19:42:37 orion kernel: [ 150.421890] snd_hda_intel 0000:00:1f.3: No response from codec, resetting bus: last cmd=0x201f0500
Sep 8 19:42:38 orion kernel: [ 151.453799] snd_hda_intel 0000:00:1f.3: No response from codec, resetting bus: last cmd=0x204f0015
Sep 8 19:42:39 orion kernel: [ 152.461793] snd_hda_intel 0000:00:1f.3: No response from codec, resetting bus: last cmd=0x204f0015
Sep 8 19:42:41 orion kernel: [ 153.473734] snd_hda_intel 0000:00:1f.3: No response from codec, resetting bus: last cmd=0x2043b000
Sep 8 19:42:42 orion kernel: [ 154.477653] snd_hda_intel 0000:00:1f.3: No response from codec, resetting bus: last cmd=0x20470740
Sep 8 19:42:43 orion kernel: [ 155.481576] snd_hda_intel 0000:00:1f.3: No response from codec, resetting bus: last cmd=0x204f0015
Sep 8 19:42:44 orion kernel: [ 156.489620] snd_hda_intel 0000:00:1f.3: No response from codec, resetting bus: last cmd=0x204f0015
Sep 8 19:42:45 orion kernel: [ 157.497553] snd_hda_intel 0000:00:1f.3: No response from codec, resetting bus: last cmd=0x2043b000
Sep 8 19:42:46 orion kernel: [ 158.509530] snd_hda_intel 0000:00:1f.3: No response from codec, resetting bus: last cmd=0x20470740
Sep 8 19:42:47 orion kernel: [ 159.513471] snd_hda_intel 0000:00:1f.3: No response from codec, resetting bus: last cmd=0x204f0015
Because of this, machine has become very slow and response time is awful
Login into the machine, even trying to launch a simple program can take up to 30 seconds of wait before anything happens.
Sound was working fine with previous kernel.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: pulseaudio 1:13.99.
ProcVersionSign
Uname: Linux 5.4.0-47-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
Date: Tue Sep 8 19:42:19 2020
InstallationDate: Installed on 2020-08-29 (9 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
SourcePackage: pulseaudio
Symptom: audio
Symptom_Card: HDA-Intel - HDA Intel PCH
Symptom_Jack: Speaker, Internal
Title: [XPS 13 9300, Realtek ALC289, Speaker, Internal] Pulseaudio fails to detect card
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/07/2020
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.1.0
dmi.board.name: 077Y9N
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.
dmi.product.family: XPS
dmi.product.name: XPS 13 9300
dmi.product.sku: 096D
dmi.sys.vendor: Dell Inc.
After reboot a few times, the sound card started to work
But rebooting again, the problem came back.
I tried reboots, and turning off then on.
Sometimes, it works. Sometimes it does not.
Could be related to the initialization of the sound card
Or when the system is rebooted or turned off and something is sent to sound card
Maybe one of those two parts have been changed in that kernel version ?