Comment 3 for bug 1277757

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Till Kamppeter (till-kamppeter) wrote :

Please follow the instructions of the sections "CUPS error_log" and "Capturing print job data" on https://wiki.ubuntu.com/DebuggingPrintingProblems. Attach the requested files one by one, do not compress them nor pack them together.

If still nothing goes into the error_log, restart the CUPS daemon with

sudo restart cups