Ubuntu
pm-utils package

No password prompt (occasionally) on resume, causes unity problems

Bug #928576 reported by RobWilkens
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
pm-utils (Ubuntu)
New
Undecided
Unassigned

Bug Description

On occasion, not too often, but i caught it twice so far in last 48 hours of using Ubuntu 11.10 on new HP Laptop, i've noticed the following:

When I resume from sleep/suspend (when i close my laptop lid and reopen it), on occasion, it will not prompt for password. It will simply reopen my desktop but with the following caveats: There is no taskbar on the left and no menubar on the top. Also, i can not drag/move/close any windows that are on the screen (but i can interact with them).

I've seen other people report (on askubuntu) that on resume from sleep they have no menubar/taskbar, but i noticed that when this happens for me there is no password prompt first. I noticed this because i have a habit of when i open my laptop the first thing i do is enter my password, either in Linux or Windows, and these times there was no password prompt on resume from suspend.

This leads me to believe unity is waiting for the password to be enterred to resume, but since there is no password prompt, unity never resumes its display.

Again, this does not happen every time, it's only happened for sure twice in 2 days of heavy usage.

-Rob

p.s. I was told at askubuntu.com to report the bug, and was also told it would probably get low priority because it does not ALWAYS happen. I understand that, but hope someone can find something easy to fix here.

Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/928576/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
Revision history for this message
RobWilkens (robwilkens) wrote :

I looked at the list of packages it "could" be under, and pm-utils made the most sense of those packages that were listed. This is really an x11 tool issue, and specifically the tool which is supposed to prompt for password on resume from sleep/suspend. At least that is my presumption.

affects: ubuntu → pm-utils (Ubuntu)
Revision history for this message
RobWilkens (robwilkens) wrote :

Incidentally, I applied an update to compiz about 24 hours ago (which i understand has something to do with the 3d look to the desktop), yesterday (2/8/2012) the problem not only did not happen once all day (that is: it always prompted me for a password on resume from sleep), but one or two other times when the UI appeared to 'die' it seemed to restart on its own quickly without me having to logout or anything.

I don't know which repository i got the compiz fixes from because i followed the directions to install from here:
http://seethisnowreadthis.com/2011/10/31/how-to-install-ubuntu-11-10-on-the-toshiba-l745d/
(to fix an ATI driver install issue)
which had me do the following for compiz which added a new repository:
sudo apt-add-repository ppa:vanvugt/compiz
sudo apt-get update
sudo apt-get dist-upgrade

I am not ready to cancel/close the bug report yet, but it's possible this was a compiz issue and not a pm-utils issue. I'm not sure, not expert enough.

Revision history for this message
RobWilkens (robwilkens) wrote :

It's been 5 days since i reported this and it has not happenned again. Perhaps i should consider it fixed by virtue of other updates installed. Don't know how to close/cancel a bug report.

Christian Ehrhardt  (paelzer)
tags: added: notserv
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