Can't log into office communicator after upgrade
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
pidgin-sipe (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
After an upgrade to precise, pidging cannot login to office communicator anymore; debug yields:
(11:11:40) account: Connecting to account <email address hidden>
(11:11:40) connection: Connecting. gc = 0x7f66be0e2010
(11:11:40) sipe: sipe_login: username '<email address hidden>
(11:11:40) sipe: sipe_login: login 'CHARITE\HILDEB'
(11:11:40) sipe: sipe_login: auth domain 'CHARITE' user 'HILDEB'
(11:11:40) sipe: sipe_core_allocate: signin_name '<email address hidden>'
(11:11:40) sipe: sipe_core_allocate: user 'ralf.hildebrandt' domain 'charite.de'
(11:11:40) sipe: sipe_core_connect: user specified SIP server s-ocs01.
(11:11:40) sipe: transport_connect - hostname: s-ocs01.charite.de port: 5061
(11:11:40) sipe: using SSL
(11:11:40) dnsquery: Performing DNS lookup for s-ocs01.charite.de
(11:11:40) dns: Wait for DNS child 4344 failed: No child processes
(11:11:40) dns: Created new DNS child 5036, there are now 1 children.
(11:11:40) dns: Successfully sent DNS request to child 5036
(11:11:40) dns: Got response for 's-ocs01.
(11:11:40) dnsquery: IP resolved for s-ocs01.charite.de
(11:11:40) proxy: Attempting connection to 10.32.32.180
(11:11:40) proxy: Connecting to s-ocs01.
(11:11:40) proxy: Connection in progress
(11:11:40) proxy: Connecting to s-ocs01.
(11:11:40) proxy: Connected to s-ocs01.
(11:11:40) nss: subject=
(11:11:40) nss: partial certificate chain
(11:11:40) certificate/
(11:11:40) certificate/
(11:11:40) certificate/
(11:11:40) nss/x509: Loading certificate from /home/hildeb/
(11:11:40) certificate/
(11:11:40) nss/x509: Exporting certificate to /home/hildeb/
(11:11:40) util: Writing file /home/hildeb/
(11:11:40) certificate: Successfully verified certificate for s-ocs01.charite.de
(11:11:40) stun: using server
(11:11:40) stun: using server
(11:11:40) stun: using server
(11:11:40) sipe: SIP transactions count:1 after addition
(11:11:40) sipe:
MESSAGE START >>>>>>>>>> SIP - 2012-03-
REGISTER sip:charite.de SIP/2.0
Via: SIP/2.0/tls 141.42.
From: <sip:<email address hidden>
To: <sip:<email address hidden>>
Max-Forwards: 70
CSeq: 1 REGISTER
User-Agent: Purple/2.10.2 Sipe/1.11.2 (linux-x86_64; )
Call-ID: DB76gD477a517Ei
Contact: <sip:141.
Supported: gruu-10, adhoclist, msrtc-event-
Event: registration
Allow-Events: presence
ms-keep-alive: UAC;hop-hop=yes
Content-Length: 0
MESSAGE END >>>>>>>>>> SIP - 2012-03-
(11:11:41) sipe: transport_
(11:11:41) sipe:
MESSAGE START <<<<<<<<<< SIP - 2012-03-
SIP/2.0 401 Unauthorized
Date: Fri, 23 Mar 2012 10:11:41 GMT
WWW-Authenticate: NTLM realm="SIP Communications Service", targetname=
WWW-Authenticate: Kerberos realm="SIP Communications Service", targetname=
From: <sip:<email address hidden>
To: <sip:<email address hidden>
Call-ID: DB76gD477a517Ei
CSeq: 1 REGISTER
Via: SIP/2.0/tls 141.42.
Content-Length: 0
MESSAGE END <<<<<<<<<< SIP - 2012-03-
(11:11:41) sipe: process_
(11:11:41) sipe: process_
(11:11:41) sipe: process_
(11:11:41) sipe: process_
(11:11:41) sipe: process_
(11:11:41) sipe: process_
(11:11:41) sipe: fill_auth: type Kerberos
(11:11:41) stun: using server
(11:11:41) stun: using server
GSS-API error in gss_init_
GSS-API error in gss_init_
ERROR: sip_sec_
(11:11:41) connection: Connection error on 0x7f66be0e2010 (reason: 2 description: Failed to authenticate to server)
(11:11:41) sipe: SIP transactions count:2 after addition
(11:11:41) sipe:
MESSAGE START >>>>>>>>>> SIP - 2012-03-
REGISTER sip:charite.de SIP/2.0
Via: SIP/2.0/tls 141.42.
From: <sip:<email address hidden>
To: <sip:<email address hidden>>
Max-Forwards: 70
CSeq: 2 REGISTER
User-Agent: Purple/2.10.2 Sipe/1.11.2 (linux-x86_64; )
Call-ID: DB76gD477a517Ei
Contact: <sip:141.
Supported: gruu-10, adhoclist, msrtc-event-
Event: registration
Allow-Events: presence
ms-keep-alive: UAC;hop-hop=yes
Content-Length: 0
MESSAGE END >>>>>>>>>> SIP - 2012-03-
(11:11:41) sipe: process_
(11:11:41) sipe: SIP transactions count:1 after removal
(11:11:41) account: Disconnecting account <email address hidden>
(11:11:41) connection: Disconnecting connection 0x7f66be0e2010
(11:11:41) sipe: SIP transactions count:0 after removal
(11:11:41) GLib: g_hash_
(11:11:41) connection: Destroying connection 0x7f66be0e2010
(11:11:45) util: Writing file accounts.xml to directory /home/hildeb/
(11:11:45) util: Writing file /home/hildeb/
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: pidgin-sipe 1.11.2-1ubuntu1
ProcVersionSign
Uname: Linux 3.2.0-19-generic x86_64
NonfreeKernelMo
ApportVersion: 1.95-0ubuntu1
Architecture: amd64
Date: Fri Mar 23 11:11:12 2012
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
ProcEnviron:
TERM=xterm
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: pidgin-sipe
UpgradeStatus: Upgraded to precise on 2012-03-19 (3 days ago)
Status changed to 'Confirmed' because the bug affects multiple users.