| 2023-07-24 09:27:44 |
Saptarshi Roy |
bug |
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added bug |
| 2023-07-24 09:28:07 |
Saptarshi Roy |
bug |
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added subscriber Mark Shuttleworth |
| 2023-07-24 09:28:16 |
Saptarshi Roy |
bug |
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added subscriber Sean Davis |
| 2023-07-24 09:32:02 |
Saptarshi Roy |
description |
Dear Xubuntu Team
Recently, I've upgraded to Xubuntu 23.04 from Xubuntu 22.04 using the 'software updater' tool.
Post upgrading, Parole can't play any video file formats, and the error observed while playing a video file is as follows:
"Parole needs Gstreamer element vaapipostproc to play this file. It can be installed automatically".
On choosing the 'install' option an error is displayed with the message:
"Unable to install missing codecs. No available plugin installer was found."
In Parole's preferences, the 'display' tab has different 'Video Output' options, and all have been tried to no avail.
My computer details are as follows:
Xfce 4.18
GTK version: 3.24.37
Kernel version: 6.2.0-25-generic
Please redress this with the highest priority.
Thank you!
--
Kind regards,
Saptarshi Roy |
Dear Xubuntu Team
Recently, I've upgraded to Xubuntu 23.04 from Xubuntu 22.04 using the 'software updater' tool.
Post upgrading, Parole can't play any video file formats (only the audio is audible while the video is a black screen), and the error observed while playing a video file is as follows:
"Additional software is required. Parole needs Gstreamer element vaapipostproc to play this file. It can be installed automatically".
On choosing the 'Install' option an error is displayed with the message:
"Unable to install missing codecs. No available plugin installer was found."
In Parole's preferences, the 'display' tab has different 'Video Output' options, and all have been tried to no avail.
My computer details are as follows:
Xfce 4.18
GTK version: 3.24.37
Kernel version: 6.2.0-25-generic
Please redress this with the highest priority.
Thank you!
--
Kind regards,
Saptarshi Roy |
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| 2023-07-24 13:29:32 |
Chris Guiver |
tags |
xfce xubuntu |
lunar xfce xubuntu |
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| 2023-07-26 07:49:00 |
Saptarshi Roy |
tags |
lunar xfce xubuntu |
apport-collected lunar xfce xubuntu |
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| 2023-07-26 07:49:01 |
Saptarshi Roy |
description |
Dear Xubuntu Team
Recently, I've upgraded to Xubuntu 23.04 from Xubuntu 22.04 using the 'software updater' tool.
Post upgrading, Parole can't play any video file formats (only the audio is audible while the video is a black screen), and the error observed while playing a video file is as follows:
"Additional software is required. Parole needs Gstreamer element vaapipostproc to play this file. It can be installed automatically".
On choosing the 'Install' option an error is displayed with the message:
"Unable to install missing codecs. No available plugin installer was found."
In Parole's preferences, the 'display' tab has different 'Video Output' options, and all have been tried to no avail.
My computer details are as follows:
Xfce 4.18
GTK version: 3.24.37
Kernel version: 6.2.0-25-generic
Please redress this with the highest priority.
Thank you!
--
Kind regards,
Saptarshi Roy |
Dear Xubuntu Team
Recently, I've upgraded to Xubuntu 23.04 from Xubuntu 22.04 using the 'software updater' tool.
Post upgrading, Parole can't play any video file formats (only the audio is audible while the video is a black screen), and the error observed while playing a video file is as follows:
"Additional software is required. Parole needs Gstreamer element vaapipostproc to play this file. It can be installed automatically".
On choosing the 'Install' option an error is displayed with the message:
"Unable to install missing codecs. No available plugin installer was found."
In Parole's preferences, the 'display' tab has different 'Video Output' options, and all have been tried to no avail.
My computer details are as follows:
Xfce 4.18
GTK version: 3.24.37
Kernel version: 6.2.0-25-generic
Please redress this with the highest priority.
Thank you!
--
Kind regards,
Saptarshi Roy
---
ProblemType: Bug
ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: XFCE
DistroRelease: Ubuntu 23.04
InstallationDate: Installed on 2023-06-16 (40 days ago)
InstallationMedia: Xubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64 (20230223)
Package: parole 4.18.0-0ubuntu1
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 6.2.0-26.26-generic 6.2.13
Tags: lunar
Uname: Linux 6.2.0-26-generic x86_64
UpgradeStatus: Upgraded to lunar on 2023-07-22 (3 days ago)
UserGroups: adm audio cdrom dialout dip fax floppy lpadmin lxd netdev plugdev sambashare scanner sudo tape video
_MarkForUpload: True |
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| 2023-07-26 07:49:02 |
Saptarshi Roy |
attachment added |
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Dependencies.txt https://bugs.launchpad.net/bugs/2028535/+attachment/5688518/+files/Dependencies.txt |
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| 2023-07-26 07:49:03 |
Saptarshi Roy |
attachment added |
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ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/2028535/+attachment/5688519/+files/ProcCpuinfoMinimal.txt |
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| 2023-07-26 07:49:04 |
Saptarshi Roy |
attachment added |
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ProcEnviron.txt https://bugs.launchpad.net/bugs/2028535/+attachment/5688520/+files/ProcEnviron.txt |
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