parole crashed with SIGSEGV in SmcInteractDone()

Bug #1228627 reported by Munawar Ahmed
46
This bug affects 5 people
Affects Status Importance Assigned to Milestone
parole (Ubuntu)
Confirmed
Medium
Unassigned

Bug Description

Problem occurred while Parole was trying to download a plugin!

---
https://bugs.launchpad.net/ubuntu/+source/parole/+bug/1831549 has been tagged duplicate of this
Error report (amd64 on eoan [19.10] & focal [20.04] on shutdown, no (added) plugins involved
crash occurs because parole wasn't closed before shutdown

ProblemType: Crash
DistroRelease: Ubuntu 13.10
Package: parole 0.5.2-1
ProcVersionSignature: Ubuntu 3.11.0-7.14-generic 3.11.1
Uname: Linux 3.11.0-7-generic i686
ApportVersion: 2.12.4-0ubuntu1
Architecture: i386
Date: Sat Sep 21 22:30:09 2013
ExecutablePath: /usr/bin/parole
InstallationDate: Installed on 2013-09-11 (10 days ago)
InstallationMedia: Xubuntu 13.10 "Saucy Salamander" - Alpha i386 (20130902.1)
MarkForUpload: True
ProcCmdline: parole /media/username/PENDRIVE/appear\ in\ the\ window.wma
SegvAnalysis:
 Segfault happened at: 0xb675d52d <SmcInteractDone+29>: mov 0x34(%esi),%eax
 PC (0xb675d52d) ok
 source "0x34(%esi)" (0x00000034) not located in a known VMA region (needed readable region)!
 destination "%eax" ok
SegvReason: reading NULL VMA
Signal: 11
SourcePackage: parole
StacktraceTop:
 SmcInteractDone () from /usr/lib/i386-linux-gnu/libSM.so.6
 ?? () from /usr/lib/i386-linux-gnu/libxfce4ui-1.so.0
 _SmcProcessMessage () from /usr/lib/i386-linux-gnu/libSM.so.6
 IceProcessMessages () from /usr/lib/i386-linux-gnu/libICE.so.6
 ?? () from /usr/lib/i386-linux-gnu/libxfce4ui-1.so.0
Title: parole crashed with SIGSEGV in SmcInteractDone()
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo

Revision history for this message
Munawar Ahmed (munawar-ahmed) wrote :
Revision history for this message
Apport retracing service (apport) wrote :

StacktraceTop:
 SmcInteractDone (smcConn=0xaaaaaaaa, cancelShutdown=0) at ../../src/sm_client.c:492
 xsmp_interact (smc_conn=0xb852eb80, client_data=0xb852a090) at xfce-sm-client.c:1200
 _SmcProcessMessage (iceConn=0xb8531920, clientData=0xb852eb80, opcode=6, length=0, swap=0, replyWait=0x0, replyReadyRet=0xbf9ba678) at ../../src/sm_process.c:290
 IceProcessMessages (iceConn=iceConn@entry=0xb8531920, replyWait=replyWait@entry=0x0, replyReadyRet=replyReadyRet@entry=0x0) at ../../src/process.c:386
 xsmp_process_ice_messages (channel=0xb852eae0, condition=G_IO_IN, client_data=client_data@entry=0xb8531920) at xfce-sm-client.c:800

Revision history for this message
Apport retracing service (apport) wrote : Stacktrace.txt
Revision history for this message
Apport retracing service (apport) wrote : StacktraceSource.txt
Revision history for this message
Apport retracing service (apport) wrote : ThreadStacktrace.txt
Changed in parole (Ubuntu):
importance: Undecided → Medium
tags: removed: need-i386-retrace
Jackson Doak (noskcaj)
information type: Private → Public
tags: added: trusty
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in parole (Ubuntu):
status: New → Confirmed
tags: added: yakkety
tags: added: artful
tags: added: eoan
Revision history for this message
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1228627

tags: added: iso-testing
Revision history for this message
Chris Guiver (guiverc) wrote :

QA-test Xubuntu 19.10 July-7-2019

I'd finished my testing, had left the room to go to another pc where I comment my testing and this crash occurred whilst gone, so I didn't notice anything sorry

Revision history for this message
Chris Guiver (guiverc) wrote :

QA-test Xubuntu 19.10 daily

As with last comment, I'd finished testing and was shutting down system and this crash occurred, it sat & refused to open a terminal, firefox to lodge lp.bug etc. No issues appeared on screen. The bug-report was completed on a netbook; shutdown later completed from text terminal.

This has occurred this 19.10 cycle on two boxes; both are same model but different motherboards (different IO ports on back anyway); 8gb ram machine today.

dell [optiplex] 755 (c2d-e6850, 5gb, amd/ati radeon rv516/x1300/x1550)
dell [optiplex] 755 (c2d-e8300, 8gb, amd/ati radeon rv610/radeon hd2400 pro/xt)

Revision history for this message
Chris Guiver (guiverc) wrote :

QA-test Xubuntu 19.10 daily
hp 8200 elite sff (i5-2400, 8gb, nvidia quadro 600)

As with last comment, I finished testing and was shutting down system and crash occurred. Parole had NOT been closed this time, nor many windows - I'd completed the iso.qa.ubuntu.com report so just shutdown machine using gui, and it stopped, then apport window appeared and got stuck on uploading...

A different box to those mentioned in prior comment.

Revision history for this message
Chris Guiver (guiverc) wrote :

QA-test Xubuntu 19.10 daily
dell [optiplex] 780 (c2q-q9400, 8gb, amd/ati cedar radeon hd 5000/6000/7350/8350)
As with last two prior comments, I had finished my testing and was shutting down the system (firefox still streaming news in one window, parole playing music in another with no other windows open) & crash.

Revision history for this message
Chris Guiver (guiverc) wrote :

QA-test (live) Xubuntu 20.04 daily on
dell [optiplex] 780 (c2q-q9400, 8gb, amd/ati cedar radeon hd 5000/6000/7350/8350)
I had used thunar to open explore hdd partition & then open files using installed apps; which included parole. Parole hadn't been closed (it was left playing in the background) & on completion of test - it would not shutdown.
Crash report found in /var/crash; which it wanted to submit... but apps (firefox, term) would no longer open...

tags: added: focal
description: updated
Revision history for this message
Chris Guiver (guiverc) wrote :

QA-test (live) of Xubuntu groovy/20.10 daily on
dell [optiplex] 755 (c2d-e6850, 5gb, amd/ati radeon rv516/x1300/x1550)
QA-test including opening random found files from installed system using default apps which included a .wav file that was left playing in background. It hadn't been stopped before I shutdown system thus this issue occurred again

tags: added: amd64 groovy
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.