package otrs2 (not installed) failed to install/upgrade: el subproceso script post-installation instalado devolvió el código de salida de error 1

Bug #683854 reported by J. Navarro
16
This bug affects 2 people
Affects Status Importance Assigned to Milestone
otrs2 (Ubuntu)
New
Undecided
Unassigned

Bug Description

Binary package hint: otrs2

It failed to configure the database through mysql and pgsql.
An error message about missing .pm files in the Kernel directory was displayed

ProblemType: Package
DistroRelease: Ubuntu 10.04
Package: otrs2 (not installed)
ProcVersionSignature: Ubuntu 2.6.32-26.48-generic 2.6.32.24+drm33.11
Uname: Linux 2.6.32-26-generic i686
Architecture: i386
Date: Wed Dec 1 11:22:38 2010
ErrorMessage: el subproceso script post-installation instalado devolvió el código de salida de error 1
InstallationMedia: Ubuntu 10.04.1 LTS "Lucid Lynx" - Release i386 (20100816.1)
SourcePackage: otrs2
Title: package otrs2 (not installed) failed to install/upgrade: el subproceso script post-installation instalado devolvió el código de salida de error 1

Revision history for this message
J. Navarro (jamilnavarro) wrote :
Revision history for this message
Monkey (monkey-libre) wrote :

This is the problem, I hope that be useful:
Creating config file /etc/apache2/conf.d/otrs2 with new version
ERROR: Module perl does not exist!
dpkg: error al procesar otrs2 (--configure):
 el subproceso script post-installation instalado devolvió el código de salida de error 1

Revision history for this message
Bruno Bicalho "KIMBrasil" (bruno-bicalho) wrote :

I'm on the same issue.

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