installer doesn't support database on a different host
| Affects | Status | Importance | Assigned to | Milestone | |
|---|---|---|---|---|---|
| otrs2 (Ubuntu) |
New
|
Undecided
|
Unassigned | ||
Bug Description
Binary package hint: otrs2
On my server running Ubuntu Server Edition 9.10, I wanted to install otrs2, but have the (PostgreSQL) database server live on a different machine, namely my dedicated database host. Now the following problems occur:
1) otrs2 depends on "postgresql-8.3 | mysql-server"
1.a) Why does it depend on a database *server* on the same machine? (Probably because of (2).)
1.b) Why postgresql-8.3 when this is not even the most recent version shipped with Ubuntu 9.10?
2) The installer asks for a number of database parameters, but in particular *not* the database host and *not* the database type I want to use. If I select "do not use dbconfig" during the installation, it fails with errors, and it's really a pain to get this working with PostgreSQL on a different database host.
In addition, it is not possible to say: "Here's valid credentials and a database name", but the installer insists on creating the db user and the database itself, which is sometimes not possible, e.g. when you are only given user name, password, and database name for a server.
