Ubuntu
ofono package

Missing many calls/messages

Bug #1634544 reported by Sam Bull
52
This bug affects 12 people
Affects Status Importance Assigned to Milestone
ofono (Ubuntu)
Confirmed
Undecided
Unassigned
system-image (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

I repeatedly miss calls and text messages. I simply find some time in the future when I look at my phone I have missed calls or messages waiting for me. I've always assumed that the phone is not making any noise or vibrating, otherwise I would have noticed, but today I caught it in the act for the first time.

The phone was sitting on the table right next to me, when I looked at it, there was a notification for an incoming call, there was no sound, there was no vibration. The phone was not in silent mode, it was set to medium volume in a quiet environment.

This does not happen to every call, but to a significant number that it is very annoying, as a vague idea, somewhere in the range of 10-60%. This has been happening for months atleast.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in ofono (Ubuntu):
status: New → Confirmed
Revision history for this message
PAVUK (marek-antozi) wrote :

Hello.

This issue is really annoying and critical. Phone does not ring when I should receive a call. Caller gets message that I am not reachable. Later I receive message that someone tried to call me. It is very easy to replicate. I made three calls to my phone, second time my phone did not ring at all. New OS release did not fix it.

Phone: Aquaris E4.5
OS: OTA-14

See attached syslog file and output from command "OFONO_RIL_DEVICE=mtk OFONO_RIL_NUM_SIM_SLOTS=2 OFONO_RIL_HEX_TRACE="" OFONO_RIL_TRACE="" ofonod -nd -P stktest,provision,sap,udev,dun,smart,hfp".
Phone numbers are censored.

Revision history for this message
PAVUK (marek-antozi) wrote :
Revision history for this message
PAVUK (marek-antozi) wrote :
Revision history for this message
PAVUK (marek-antozi) wrote :

Just for sure, bug 1505012 may be related to *this issue, but in my case I miss calls to my SIM card in second slot, which uses 2G.

Revision history for this message
Bartosz Kosiorek (gang65) wrote :

I have exactly the same issue on my BQ E4.5

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in system-image (Ubuntu):
status: New → Confirmed
Revision history for this message
PAVUK (marek-antozi) wrote :

Also, forgot to mention this before, messages delivery is often delayed, if phone is reset, message is delivered right after unlocking the sim cards and connection to the networks.

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